Michael Weng

Experience

• 

  Arinc

  Mar 2012 - May 2012

  Radio Operator

  • Served as communication liaison between ATC and eastbound transcontinental flights• Connected phone patches with Dispatch, Maintenance, and Medlink• Transmitted SIGMET and company messages as well as ATC clearances, advisories, weather, and routingchanges/updates to flights; relayed flight deviation requests from aircrafts within area of responsibility to ATC

• 

  ExpressJet Airlines

  Oct 2013 - Oct 2020

  • Exercise operational control on flights operated under FAR Part 121 and ensure flights are legal and safe to operate (both joint responsibilities with Captain) as part of team of 60+ total dispatchers• Review weather reports, flight statuses, and ATC (Air Traffic Control) initiatives such as planned movements, restrictions and routing, and delays for landing rates using WSI Fusion, Sabre, and other tools• Plan routes/reroutes for ≤ 60 regional and international Delta, United, and American Airlines flights dailyo Monitor weight, airport and flight legalities, fuel levels, and weather forecastso Communicate with crews in real time regarding inclement weather and routing statuseso Analyze weight distribution closely to ensure safety of crews and passengers, taking into accountvarious affecting factors such as available runways and their lengthso Designate alternate airports and modify fuel levels when destinations experience inclement weather• Reroute flights to circumnavigate inclement weather such as thunderstorms and snow; provide new routes that capitalize on favorable weather (i.e. tailwinds) and avoid unfavorable weather (i.e. headwinds) when possible• Negotiate with ATC to amend established routes and minimize delays during inclement weather; work with ATC to resolve filing issues and facilitate changes in speed and altitude• Communicate with Pilots, Maintenance Control, and airport operations staff to resolve issues, secure updates on plane functionality, and discuss fuel and flight time changes respectively Show less • Optimized aircraft crew and charter operations routing in collaboration with internal and external customers• Coordinated emergency maintenance including communicating issues to Maintenance, delaying flights,securing new crews or aircrafts, requesting maintenance ferries, and deploying “hero” flights• Minimized flight delays (and associated impacts) with emphasis on operational reliability and performanceMajor Contributions• Evaluated S3RUS routing program and engaged system designer and IT to learn how to identify data sources and leverage system to increase workflow efficiency; subsequently advocated for wider adoption of system Show less • Executed simple to complex notification, open-time, exception, and reroute tasks daily to facilitate on-time flights while working within limits of Pilot and Flight Attendant agreementso Communicated directly with crew members to accommodate changes in scheduleo Secured and assigned available crews for non-day-of flightso Performed critical day-of operational functions including reroutes to minimize delayso Evaluated system for errors (exceptions) such as exceeding regulatory time limits, multiple flaggedlegalities, and other critical issues or conflicts and quickly brought them to resolution• Utilized graphical representation of Move-Up List to analyze flight crew availability• Exercised strong customer service skills to create positive experience for crew membersMajor Contributions• Navigated major change to FAR Part 117 regulations, successfully integrating new Pilot time limits into workflow while handling excess of tasks resulting from post-change departures• Consistently requested to serve in Hub Reroute section due to extensive reroute expertise, swift problem- solving skills, and ability to perform under pressure Show less

  • Aircraft Dispatcher

    May 2015 - Oct 2020

  • Sector Coordinator

    Jul 2016 - Oct 2017

  • Crew Scheduler

    Oct 2013 - May 2015