Lily Charles

Experience

• 

  Enfield Council

  Mar 2015 - Nov 2015

  Library Assistant

  I used my already good communication skills to best help the public by working on the counter issuing, returning and reserving books and helping people sign up for library cards. I also was responsible for keeping shelves tidy and putting books back in alphabetical and genre order. I used the till when customers were paying for overdue books and other concessions such as printing.

• 

  Paperchase Products Ltd

  Nov 2015 - Sept 2016

  Sales Assistant

  Firstly as a three-month Christmas temp, then eight months as a permanent team member. My job involved cash handling on tills. Providing a positive and excellent customer experience in a fast pace environment, where I always took opportunities to sell more to customers before they left the shop. A large part of my role was stock replenishment, unpacking deliveries from the stock room and ensuring all areas of the store remain tidy. I worked hard to get tasks completed to deadlines. This role has given me great skills, including; sales, customer service and organising displays to best present new stock. Show less

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  Host Staffing

  Jun 2017 - Sept 2018

  Bar Staff

  Working at the agency as a Bar Assistant / Cashier at British Summertime Festival 2017. Working on the VIP main garden bar serving alcoholic and non-alcoholic beverages and cashing up tills.

• 

  Lodge Catering

  Jul 2017 - Sept 2017

  Waiting Staff

  Summer work, working at several venues across central London at food, canapes and drinks functions.

• 

  FUEL HOSPITALITY LIMITED

  Aug 2017 - Aug 2017

  Bar Staff / Cashier

  Working at the agency as a Bar Assistant / Cashier at British Summertime Festival 2017. Working on the VIP main garden bar serving alcoholic and non-alcoholic beverages and cashing up tills.

• 

  University of Portsmouth

  Oct 2018 - Jul 2019

  Creative and Cultural Industries Events Assistant

  Events assistant helping out with events such as open days, student recruitment and faculty events. Also, the role includes performing administrative tasks such as organising application files and scanning.

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  Self-employed

  Aug 2019 - Nov 2019

  Editing Freelancer
• 

  Breast Cancer Now

  Sept 2019 - Oct 2019

  Direct Marketing Executive
• 

  BBC Studios

  Nov 2019 - now

  YouTube Channel Manager for all 16 of BBC Studios children’s channels: Bluey, Hey Duggee, Sarah & Duck, Go Jetters, Bluey På Dansk, Bluey Español, Bluey Français, Hey Duggee Italiano, Hey Duggee Español, Hey Duggee Polski, Hé, Oua-Oua, Sarah y Pato, Yakka Dee, Andy’s Amazing Adventures, Horrible Histories and Treasure Chest. Managing 16 Children’s YouTube channels including Bluey, Hey Duggee, Yakka Dee and Horrible Histories. Launching new YouTube channels and organically building channels from the start. Creating video and static assets for the Children’s social channels such as Reels, GIFs and IGTV.Supporting Bluey global publishing, creating / sourcing assets and scheduling posts and writing copy. Corresponding with YouTube and key stakeholders, reporting on content and managing digital relationship to improve performance.Staying on top of popular culture trends and the digital media landscape to keep content exciting for audiences.Analysing YouTube analytics to drive commercial growth and report on content performance. A/B testing regularly to optimise channels.Managing internal and external freelancers to create and deliver content. Responsible for the setting the workload for freelance video editors; managing their output on a daily basis to ensure deadlines and editorial standard were met.Supported the BBC Studios Facebook deal by revisioning existing BBC Earth content for their social channel.Rights checking and management of BBC titles and making sure all content complies with BBC Editorial Policy. Show less

  • Digital Manager

    Dec 2023 - now

  • Senior Programming Executive

    Jul 2022 - Dec 2023

  • Programming Executive

    Jul 2021 - Jul 2022

  • Digital Video Executive - Children's

    Apr 2020 - Jul 2021

  • Junior Video Executive

    Nov 2019 - Apr 2020