Jessica Hewes

Experience

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  Eastern Maine Medical Center

  Apr 2007 - Jul 2016

  - Performed non-invasive vascular testing on inpatients and outpatients for which I have been registered since 2009. - Completed the initial National Accreditation through IAC for our laboratory in 2014- Assisted my manager by taking charge, reconciling payroll, and preparing for a new electronic reporting system - Reported testing volumes and correlated manual test tracking results with completed test data to analyze quality control performance- Provided excellent customer service to my patients, who routinely tell me how great their testing experience was. Show less

  • Vascular Sonographer

    Jun 2008 - Jul 2016

  • Ophthalmic Scribe

    Mar 2008 - Jun 2008

  • HeIS Associate

    Apr 2007 - Mar 2008
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  Northern Light Health

  Feb 2020 - May 2022

  - Develop Tableau dashboards on Medicare, Medicaid, Medicare Advantage, and Commercial risk populations to assist in care delivery improvement. - Utilizing Cerner HealtheIntent to share data and dashboards from a variety of data sources.- Familiarity with Vertica/SQL commands, queries, and reading code for auditing and ensuring clean data for dashboard builds.- Close collaboration with senior leadership regarding data, as well as project successes, failures, and areas of opportunity- Training colleagues on Cerner HealtheAnalytics and HealtheRegistries- Coordinating a monthly population health committee bringing together 11 primary care facilities, a patient advocate, and ad hoc guests to network, share workflows, best practices, and concerns.- Worked in a per diem capacity from Oct 2021 to May 2022 Show less

  • Care Delivery Analyst II

    Jul 2016 - May 2022

  • All Stars Service Excellence Team Lead

    Feb 2020 - Oct 2021
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  Optum

  May 2022 - Feb 2024

  Manager - Analytics Business Partner

  - Supported Northern Light Health; partnership with Optum commenced in March 2023 - Facilitate successful cross-functional collaborations for completion of clinical analytics projects- Relationship building and maintenance with data owners, executives, and clients- Monitor project progress, identifying and mitigating risks, as needed, to drive operational excellence- Critical thinking and problem-solving through clarification, review, and collaboration- Educate and mentor analysts and colleagues in data analysis and change management- Preparation and delivery of analysis and presentations to end users and senior leadership- Co-leader and steward of the data governance Demand Management and Prioritization team- Intermediate - advanced skills utilizing Microsoft Office suite, Oracle Health EHR, Oracle Health SaaS analytics products, Swift Kanban, MySQL, and Tableau Show less

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  MedStar Health

  Apr 2024 - now

  Analytics Portfolio Manager

  - Lead cross-functional collaborations through the analytics development life cycle, including analysis and quantification of value realization (e.g., financial and time savings, associates trained)- Monitor healthcare data projects within Asana, Azure DevOps, and Jira to identify and mitigate risks - Support enhancement of the data governance framework, practices, and policies- Relationship building and maintenance with community of practice colleagues, senior leadership, and vendors- Facilitate team huddles for shared awareness on project status and roadblocks- Educate and mentor colleagues on process improvement and change management Show less