Edward Marshall

Experience

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  Various

  Apr 2003 - Apr 2004

  Technician

  · Worked on casual basis for `The Anvil' (Basingstoke), `The Yvonne Arnaud' (Guildford) and `The Royal Albert Hall'.

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  The Mill at Sonning

  Apr 2004 - Feb 2009

  Technican

  Operated, installed and maintained lighting and sound equipment for venue’s productions. Performed regular PAT testing of venue’s lighting and sound equipment.• Sound Designer for various plays, musicals & concerts.• Regular operation and programming of Strand GSX Lighting Console• Regular operation of Allen & Heath MixWizard WZ4 14:4:2 PA Mixer

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  Snowy Mountains of Music Festival

  Jun 2009 - Jun 2009

  Sound Technician / Operator

  Looked after the operation of Sound equipment at one of the festival venues

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  Total Computer Maintenance

  Apr 2010 - Apr 2011

  Service Technician

  Repaired, upgraded and supported desktops/laptops and peripherals. Performed troubleshooting of Windows XP & 7. Backed up, imaged and rebuilt desktops and laptops running Windows XP, 7 and Mac OS. Ran security checks on customer’s systems for malicious software.• Managed store while manager was away on leave.

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  Microhire

  Jun 2010 - Mar 2011

  IT / AV Technician

  Prepared lighting, sound Audio Visual & IT equipment for hire by clients for events, conferences and exhibitions. Packing, transport, installation and removal of hired equipment.• Provided equipment to Melbourne Conference Centre, Crown Casino Complex, Grand Hyatt Melbourne.• Drove company vans and trucks.

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  Unisys

  Apr 2011 - Sept 2014

  Field Services Engineer

  Provided on the road break/fix and software support for DELL, Apple and Lenovo desktops, laptops, portables and servers. Attended schools, homes, offices, restaurants and data centres. Rebuilt systems from system board and component level up. Imaged, replaced and performed troubleshooting of desktops, laptops and portables. Ensured timely completion and updating of incident tickets.• Provided on-site IT support for McDonalds Restaurants.• Provided on-site DELL Enterprise Level support.• Floorwalker for ANZ windows migration (Windows XP to 7).• Managed daily ticket distribution for Apple Service team. Show less

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  TWILIGHT ZONE ENGINEERING LIMITED

  Oct 2014 - now

  Field & Workshop Technician

  • In-house and field servicing of Apple hardware and software.• Supervision of Apple repairs and workshop operations.• Help-desk support for various clients and companies, which includes deployment of Windows 7 & 10, Office 365, Adobe Creative Cloud• Remote support of customer’s systems through LogMeIn123.