Saskia Henzel

Experience

• 

  Zwolsche Algemeene

  Jan 1995 - Jan 1996

  Cobol Programmer

  Cobol Programmer on IBM mainframe

• 

  Generale Bank

  Jan 1996 - Jan 2000

  Developer

  Development on Unysis mainframe, setup and maintenance of system documentation, technical and functional designs

• 

  Fortis Bank

  Jan 2000 - Jan 2008

  Coaching and managing a team of five approvers and twenty operational employees. Introduction of SEPA credit transfer Consultant and project manager in cross border (Benelux) project for merging three securities systems into a central securities system for Fortis Bank Benelux. Communications Working Group. Congress for 125 executives in De Kuip, Rotterdam Release management for Fortis Bank's securities system, functional specifications, testing

  • Unit Manager Domestic Payments and Approvals

    Jan 2006 - Jan 2008

  • Operational Consultant

    Jan 2004 - Jan 2006

  • Release Manager

    Jan 2000 - Jan 2004
• 

  ABN AMRO Bank N.V.

  Jan 2008 - Jun 2011

  Operational contract management of Wincor/Nixdorf, Altajo and MCH, coaching and managing a team of three management consultants and seven operational employees Coaching and managing a team of eighteen operational employees. Support projects, supplier management of Brinks, G4S and GWK, consultation of the Dutch National Bank, NVB Working Group Cash. Lean Six Sigma project at Checks, savings in FTE

  • Unit Manager Cash Services

    Jan 2008 - Jun 2011

  • Unit Manager Values & Cheques

    Jan 2008 - Jan 2011
• 

  Transtrack International

  Jun 2011 - Feb 2014

  Sales Consultant

  Relationship management, process analysis, project management, product specifications, presentation and demonstration of software, manuals, trainings, sales support

• 

  De Volksbank

  Jul 2023 - now

  Development and management of new and existing payment products (credit card, loans, debit cards, cash deposits), customer surveys, stakeholder management, development of banking products in collaboration with other banks (including iDIN and iDEAL 2.0), handling of supervisors information processes (data and knowledge), composition and manage product documentation, realize various savings, organize quarterly meetings and events

  • Product Manager Payments

    Mar 2014 - now

  • Scrummaster

    Jul 2023 - Jan 2024