Talk to sales Try for Free

Sanjay Kumar

331 followers

Ghaziabad, Uttar Pradesh, India

Connect with Sanjay Kumar to Send Message

Connect with Sanjay Kumar to Send Message

Timeline
Skills
Bpo
Customer relations
Windows server
Active directory
People management
Business process outsourcing
Itil
Incident management
Business analysis
Vendor management
Team management
Excel
Process improvement
Customer relationship management
Microsoft office
Operations management
Program management
Microsoft excel
Change management
Customer service
Sla
Business process improvement
Sql
Management
Service level agreements
Outsourcing
Transition management
Service delivery
About me
Consultant
Education
- Vinoba Bhave University
  2003 - 2006
  B.Sc Mathematics
  Activities and Societies: Diploma in IT from NIIT 2001-03
Experience
- IBM
  Apr 2007 - Apr 2017
  - Assistant Manager
    Jun 2010 - Apr 2017
  - Lead Operations
    Apr 2007 - Dec 2013
- HCLTech
  Apr 2017 - now
  Consultant
Licenses & Certifications
- Email Fraud Defense (EFD) Foundations - Level 1
  Proofpoint Inc.
  May 2022
  View certificate
- Proofpoint Protection Server Foundations - Level 1
  Proofpoint Inc.
  May 2022
  View certificate
- Microsoft Certified: Azure Fundamentals
  Microsoft
  Feb 2022
- AWS Certified Cloud Practitioner
  Amazon Web Services (AWS)
  Jan 2023
  View certificate
- Microsoft Certified: Security, Compliance, and Identity Fundamentals
  Microsoft
  Jan 2022