Deep Enrich
Jason Uglow
Technical Support
261 followers
Atlanta, Georgia, United States
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About me
Manager at Solventum Clinician Productivity Solutions
Education
Kennesaw State University
2002 - 2006Bachelor of Science (BS) Computer Science
Liberty University
2021 - 2024Masters of Information Systems and Technology Managment Computer Systems Networking and TelecommunicationsKennesaw State University
-Bachelor's degree Computer Science
Experience
Aaron's, Inc
Mar 2004 - Jun 2006Technical Support
MedQuist
Jan 2006 - Sept 2011L2 Development/Technical Support
Jun 2006 - Sept 2011L2 Server Analyst
Jan 2006 - Jan 2009
Citrix
Sept 2011 - Mar 2018Sr. Escalation Engineer XenApp/XenDesktop Lead
3M
Apr 2018 - nowFluency Direct Support Manager
Apr 2022 - nowLead Product Support Engineer L3
Jul 2021 - nowProduct Engineer
Apr 2018 - Sept 2022
Solventum
Apr 2024 - nowTechnical Support Manager
Licenses & Certifications
CCA-V
Dec 2011CCP-V
Jul 2015CCIA
Sept 2013CCEE
Sept 2012- View certificate
Agile Fundamentals
Pluralsight
- View certificate
Kanban Fundamentals
Pluralsight - View certificate
AWS Certified SysOps Administrator - Associate
Pluralsight - View certificate
Agile Team Practices with Scrum
Pluralsight - View certificate
Amazon Web Services (AWS) Fundamentals for System Administrators
Pluralsight - View certificate
Scrum Fundamentals
Pluralsight
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