Shivam Sutar

Experience

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  Quick Heal

  Aug 2019 - Oct 2020

  Associate Support Engineer

  • Conducted static and dynamic analysis on various types of malware (PE, Non-PE, Fileless Malware) using tools such as Process Monitor, IDA Pro, VMWare, Wireshark, DNSQuerySniffer, and Pestudio.• Troubleshot malware to identify their behavior and remove them from the systems.• Documented malware threats and kept up-to-date with the latest malware threats to keep the organization's software updated to defend against them.• Demonstrated in-depth knowledge of system and network security, firewalls, IDS/IPS, and ransomware.• Analyzed event logs to troubleshoot Windows-related issues.• Updated and patched software for over 500 clients, reducing the risk of malware infection by 30%.• Identified and mitigated vulnerabilities in their system and network security.• Successfully resolved malware-related issues for over 100 clients, resulting in a 95% satisfaction rate.• Assisted in the training of new employees on malware analysis, security best practices, and troubleshooting techniques.• Collaborated with the product development team to provide feedback on the latest malware trends, resulting in the development of new security features. Show less

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  Stack and Still

  Dec 2022 - Apr 2024

  Supervisor