Natalia Roseme

Experience

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  Hotel Jelonek

  May 2006 - Sept 2009

   Greeted, registered, and assigned rooms to guests. Kept records of room availability and guests' accounts, manually or using computers, Computed bills, collected payments, and made change for guests, Issued room keys and escorted instructions to bellhops. Reviewed accounts and charges with guests during the check out process, Posted charges, such as those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. Contacted housekeeping or maintenance staff when guests report problems. Show less

  • Front Desk Supervisor

    Jun 2007 - Sept 2009

  • Front Desk Agent

    May 2006 - May 2007
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  JG Property Managment

  May 2007 - Sept 2010

  Assistant Property Manager

  · Provide residents with excellent service and compassion, while focusing on resident retention.· Obtain month-to-month outreach marketing plans and tactics.· Collect and maintained records of rental payments and ,coordinate monthly resident events. · Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.· Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.· Represent the company in a professional manner at all the times. Show less

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  ATENA & HJW SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

  Feb 2011 - Oct 2014

  Assistant Property Manager

  · Assists with the financial management of the property, working with the Property/General Manager, property accountant and property team.· Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.· Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.· Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.· Market vacant space to prospective tenants through leasing agents, advertising, or other methods. Show less

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  Giorgio Armani

  Mar 2016 - Oct 2016

  Assistant Manager

  · Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.· Monitor sales activities to ensure that customers receive satisfactory service and quality goods.· Instruct staff on how to handle difficult and complicated sales.· Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.· Enforce safety, health, and security rules.

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  Beachfront Realty Inc.

  Sept 2017 - now

  Licensed Realtor

  · Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.· Compare a property with similar properties that have recently sold to determine its competitive market price.· Advise clients on market conditions, prices, mortgages, legal requirements and related matters.· Promote sales of properties through advertisements, open houses, and participation in multiple listing services.· Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.· Coordinate property closings, overseeing signing of documents and disbursement of funds. Show less

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  Epay World-Miami Branch

  Apr 2018 - now

  Account Manager

  · Project a positive image when representing Epay World LLC to clients and the community.· Resolve customer complaints regarding sales and service.· Determine price schedules and discount rates.· Review operational records and reports to project sales and determine profitability.· Develop and implement sales strategy in order to achieve personal and corporate goals.· Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.· Network within communities to find and attract new business. Show less