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Maria Sostek

Trainee as a customer care agent for medical tourists

95 followers

Styria, Austria

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Timeline
About me
BeYOUtiful
Education
- IMC Fachhochschule Krems
  2008 - 2012
  Bachelor of Arts (BA) Tourism and Leisure Management
- Ural State Pedagogical University, Yekaterinburg, Russia
  2003 - 2008
  Teacher of foreign languages Diploma (approx. equivalent to a master’s degree in Education) English language
Experience
- Travelmed Reisen GmbH
  Jan 2010 - Jan 2010
  Trainee as a customer care agent for medical tourists
  • booking accommodation and arranging transfers• supporting clients during medical procedures• interpreting (German-Russian, Russian-German) during consultations with doctors • solving daily problems of clients during their stay in Vienna• dealing with Russian partners in Moscow, Baku and Sochi
- VIPCA (Vienna International Plant Conference Association)
  Jan 2013 - Feb 2013
  Organisator's Assistant
  • booking accommodation, arranging transfers and welcoming professors at the airport• organizing coffee-breaks, lunch and dinner at traditional Viennese ‘Heurigen’• solving current problems of participants during conferences
- VISCEA (Vienna International Science Conferences & Events Association)
  Feb 2014 - Feb 2014
  Customer Care Assistant
  • registering and welcoming professors at the conference sessions• organizing coffee-breaks and lunch • solving current problems of participants during conferences
- Zeitgeist Vienna
  Jul 2014 - Oct 2014
  Guest Relations Agent
- Douglas Cosmetics/ Parfumerie Douglas
  Nov 2014 - now
  Kosmetikberatung/Verkauf
Licenses & Certifications
- Advanced Business English
  Aspect College London
  Jul 2007
- TestDaF (Deutsch als Fremdsprache)
  Düsseldorf, TestDaF-Institut
  Jan 2006