Madison Tripp

Experience

• 

  Moxie's Grill & Bar

  Sept 2012 - Sept 2014

  Bar Manager, Server, & Bartender

  - Recruited, screened, interviewed and assisted in the hiring process of new employees ensuring company culture was aligned with potential employees- Observed, communicated, and analyzed employee behaviours, to further train employees and develop company growth- Deescalate any unforeseen events with quick initiatives and conflict resolution to ensure customer satisfaction and a positive guest experience - Ensured all restaurant policies and procedures were executed with positive morale from all staff members in compliance with the company culture - Mentor new employees and implement team-building strategies to encourage employee morale Show less

• 

  Hudsons Canada's Pub

  Apr 2014 - Oct 2022

  Server

  - Responsible for attaining and projecting acceptable serving standards, resulting in company and Industry awards, such as Secret Shops and Best Bar None-Continuously participated In monthly sales competitions where my personal performance was recognized and awarded-Developed lasting and meaningful relationships with establishment guests resulting in repeat customers-Trained in Point of Sale (POS) system operation, where drinks and foods were accurately recorded

• 

  MAE Marketing

  Jan 2020 - now

  Owner & Brand Manager

  - Utilize interpersonal skills to determine alignment in order to build a foundation of trust between client and self- Develop and create a brand portfolio that demonstrates the company's value proposition resulting in customer engagement and successful business growth through: developing and launching a company webpage, social media outlets, and e-commerce- Perform research analysis of current market trends with brands of comparison ensuring successful differentiation and creating the “Why?”- Provide mentorship, and guidance to clients, allowing them to build success in their businesses by providing market knowledge and the correct tools to encapsulate company growth Show less

• 

  Cloudbeds

  Dec 2023 - now

  • Senior Sales Executive & Development Lead

    Feb 2025 - now

  • Associate Manager, Sales Development

    Jul 2024 - now

  • Sales Development Representative

    Dec 2023 - Jul 2024