Ana-Maria Stoian

Experience

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  ASESOFT DISTRIBUTION SRL

  Jul 2002 - Jul 2012

  Key Account Manager

  • Identifying and training new clients.• Portfolio management of allocated clients, offering advisory services and sale of products in stock, following an active contact and a steady rise in business turnover in cooperation with the company (achieving and exceeding established targets).• Presenting and promoting direct and by all means the products through specific activities, such as sending offers to prospective clients and existing contacts, by telephone and e-mail for presentation of products and benefits.• Proactive involvement in specific processes sales and post-sales support, including billing, debt collection, handling objections and solving problems.• Prospecting and identifying new commercial opportunities in the market• Preparing sales reports and analysis, potential customers, the evolution of sales to new customers• Ensure effective communication with customers and interdepartmental Show less

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  EUROCOM SA

  Jul 2012 - Dec 2013

  OFFICE PRINTING EQUIPMENT ACCOUNT MANAGER

  • Market research to expand the portfolio of customers and increasing market share of the company.• Visit potential customers for printing infrastructure analysis and presentation and promotion of products, software solutions and company services.• Consultancy on customized solutions according to customer needs.• Preparing technical and financial bids and negotiating commercial conditions.• Project management and implementation of the proposed solutions and account management.• Customer loyalty and satisfaction analysis to optimize continuity of service.• Preparing sales reports, competitor analysis and market trend. Show less

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  ELKOTECH ROMANIA SRL

  Jan 2016 - Aug 2022

  Project Sales Account Manager

  • Managing a portfolio of over 100 clients; following-up of the entire bidding process up to the signing of contracts.• Monitoring quarterly and yearly sales plan in order to achieve the company objectives.• Preparing technical and commercial bids for special projects.• Permanent and proactive communication with the clients and also with the colleagues.• Business development and increased turnover based on additional support from the company in relation to every single client.• Preparing sales reports, competitor analysis and market trend. Show less

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  ELTEK Multimedia

  Jul 2022 - now

  E-Commerce Manager

  • Manage the company's online store and oversee the day-to-day operationalactivities of the store• Developing e-commerce strategy by planning and implementing effective onlinesales actions• Work with the marketing team to implement digital advertising, SEO, socialmedia and email marketing campaigns with the aim of increasing traffic andconversions.• Working with the procurement and logistics teams to ensure product availabilityand fast deliveries, minimizing associated costs.• Supplier and partner relationship management - negotiating contracts withsuppliers, logistics partners and other stakeholders to optimize cost andefficiency• Customer support and service - oversee and optimize workflows to ensure aneffective user experience.• Analyzing and evaluating sales performance, market trends and customerbehavior and reporting strategic adjustments based on this data• Constantly improving the site's functionality by keeping up to date with new technologies and e-commerce trends• Managing the e-commerce team, setting goals and ensuring effectivecommunication and collaboration between the departments involved Show less