Ahmed Zidan

Experience

• 

  Orange

  Nov 1998 - Jan 2001

  Contact Center Team Lead

  Ensure answers are provided to customers via telephone within established guidelines. Coach customer service reps.Develop a team of reps and developed their performance. Prepare a daily briefing and performed training for new hires (OJT) Present various proposals to increase the performance of customer care department.

• 

  Arab Bank

  Feb 2001 - Oct 2005

  Promote and maintain relationship with retail customers, target market segment, businessmen, trade organizations and others to effectively sell services of the bank.Prepare and present the retail bank product benefits to new prospective companies.Supervise and motivate direct sales team and evaluated their performance. Effectively execute the sales plan through approaching new customers and generating prospect leads Develop new business ideas and carried out plans for business development. Evaluate and report the progress in meeting planned objectives.

  • Customer Relationship Senior Officer

    Feb 2003 - Oct 2005

  • Business Development Officer

    Feb 2001 - Jan 2003
• 

  CORPLEASE

  Sept 2005 - Jul 2023

  Support the development of the company’s overall strategy and related business models. Manage the overall business leasing activities of corporate division to attain required sustainable growth of the company’s business volumes and values, bottom-line profit and targeted market share. Some of my other key duties and responsibilities include Facilitating market analysis, develop new business relations, improve profitability, coordination of marketing teams, control implementation of compliant distribution and handle all disciplinary measures ensuring they are compliant with the company's policies and procedures.Key Highlights:Achieve a constant growth in business volume ranging 20-33% annually enclosed with return on equity at the level of +25%.Level of delinquency is less than 0.5% of the total portfolio.Establishing an appropriate talent pool to ensure adequate strength and succession planning; acknowledging individuals for outstanding accomplishments. Show less Assure that the department provides the management with full accurate credit assessment for new and existing clients through the credit presentations presented to the different managerial levels for approval. Supervise the conduct of Market Research on a sectorial basis. Assist in deriving strategy with regards to clients within assigned portfolio. Discuss and agree about the appropriate structure of facilities with Credit Division to finalize the credit proposal. Setting priorities, strategies & targets for subordinates, distributing workload & following up on their performance Show less Responsible for achieving preset targets through a well-diversified, high-quality portfolio.Assure that the department provides the management with full accurate credit assessment for new and existing clients through the credit presentations presented to the different managerial levels for approval.Responsible to generate the overall marketing strategy for the company. Responsible for developing new financing products and programs that shall generate more business and profitability to CORPLEASE.Ensure the delegation of authorities inside his department in order to create a secondary managerial line. Show less Prepare marketing & business plansAllocating relationship responsibility and setting business targets among team members.Monitoring daily operation for the whole portfolioSecure an adequate level of communication with other departments to maintain operation efficiencyImplementation of vendor finance protocols systemParticipating in developing workflow manuals and other internal policies and proceduresAssisting in reviewing risk management guidelines of the company.Assess lease market opportunities and target market. Manage lease’s portfolio that including a various type of industries.Review performance, objectives & business opportunities with the senior management.Leading teams made-up of different personalities, background & ages. Show less Soliciting new business opportunities with multinationals and large-scale local corporations.Participate in and contribute to a timely and effective deal structuring process. Preparing credit packages (fin.spreading & analysis)Facilitate communication between clients and other departments.Developing different types of lease structures.Responsible for all aspects of the lease transaction until closure of the deal (legal, credit approval, funding, documentation…etc.Provide efficient customer service standards and maintain ongoing relationships with existing lessees Evaluate customer’s financial means to achieve a favorable risk/return relationship.Create new marketing channels for the company products (Government & Public Sector).  Responsible for disbursement procedures.Serving as principal point of contact with operations activities (Letters of credit, letters of guarantee, collection, contract writing, purchase orders …etc.) Supervising the follow up on lease repayments. Show less

  • Senior General Manager

    Mar 2023 - Jul 2023

  • General Manager

    Jul 2018 - Feb 2023

  • Deputy General Manager

    Nov 2015 - Jun 2018

  • Senior Manager

    Jan 2013 - Nov 2015

  • Manager - Corporate

    Oct 2010 - Dec 2012

  • Assistant Manager - Corporate

    Dec 2007 - Oct 2010

  • Supervisor - Marketing & Business Development

    Sept 2005 - Nov 2007