
Konstantinos Fragkoulakis
Inbound Sales Representative

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About me
Master in Business Economics at TIME MBE Universities of Crete, Cyprus and Wageningen
Education

1st High School of Gazi, Heraklion
2011 - 2013High School DiplomaActivities and Societies: President of students’ representative council, publications in local newspapers-magazines

Ethnikon kai Kapodistriakon Panepistimion Athinon
2013 - 2017Bachelor's degree Economics 4 years joint degree, 252 ECTSSpecialization: Business Economics & Financial AnalysisRelevant Modules: Statistics I / II / III, Econometrics, Microeconomic & Macroeconomic Analysis,Advanced Economic Analysis, Computer Science and Information Processing, Money and CapitalMarkets I / II, Public Finance, Commercial Law, Marketing

TIME MBE - Master's in Business Economics
2018 - 2020Master of Business Economics - MBE Technology Innovation Management and Entepreneurship Grade: 8.5/10 , 120 ECTS-Dissertation: Comparison of different models of Value at Risk: ‘'A case study of developed andemerging markets.’'- Courses: Behavioral Economics, Competitive Decision Making and Negotiations, Firm PerformanceEvaluation, Intellectual Property Rights and Technology Transfer, Competitive Decision Making andNegotiations, Strategy for R&D Intensive Firms, Data Analytics and Quantitative Methods
Experience

F.C.S Security Systems
Feb 2016 - nowInbound Sales Representative• Consistently achieving overall performance goals by effectively promoting and selling products andservice value of those products • Responding to customer complaints in a professional manner in order to resolve and upsell in accordance with established guidelines• Acquiring and demonstrating a thorough knowledge of competitors pricing, packaging, and products to discuss side by side comparisons of charters and competitors products and services

KTEL HERAKLION LASITHI SA
Aug 2017 - Sept 2017Accountant• Computerized version of all documents• Implementation and analysis of internal audits for the evaluation of assets
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Hellenic Air Force (HAF)
Nov 2017 - Nov 2018Military Police• Maintened security for convoys, tracking vehicles, and personnel• Monitor gate and entrance activities, control traffic, and performing identification checks at fixed entrycontrol points

Plastika Kritis S.A.
Jan 2019 - now• Providing an extensive and consultative sales and customer service experience by proactively listening and responding to customer request• Handling a portfolio of several clients, including large countries such as India, UAE, Belgium, Netherlands, etc.• Having a full understanding of and consistently demonstrating the proficiency at explaining all products and services to existing and prospective customers • Participation in audits related to the ordering of the export sector• Turnovers evolution and creating unique opportunities for potential customers• Procurement and planning for export orders execution • Identification, recording and development of innovative ideas through modern and reliable tools processes• Creation and utilization of studies to strengthen the group's innovation strategy abroad
Export Sales Manager
Nov 2019 - nowExport Operations
Apr 2019 - Oct 2019Research Intern
Jan 2019 - Mar 2019
Licenses & Certifications

Professional Lifeguard License
Hellenic Lifeguard AcademyMay 2018
Corporate Responsibility in Practice (CRP)
Ekonomická univerzita v BratislaveMay 2017
Driving License
Government of the Hellenic RepublicOct 2013
Certificate in Computer Operation
VELLUM GLOBAL EDUCATIONAL SERVICESJan 2019
Volunteer Experience
Blood Donor
Issued by University General Hospital of Heraklion "PAGNI" on Jan 2013
Associated with Konstantinos Fragkoulakis
Languages
- enEnglish
- geGerman
- grGreek
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