Jeline Solis

Experience

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  Fairmont Royal York

  Jan 2014 - Jul 2014

  • Assigned workers their duties and inspects work for conformance to prescribed standards of cleanliness.• Obtained list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.• Conducted orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.• Evaluated records to forecast department personnel requirements.• Prepared reports concerning room occupancy, payroll, and department expenses. Show less First Impression! Greeted and welcomed guests as they arrived and offered the best hospitality courtesy.• Managed the registration and payment process, handled the guest's check-in and check-out.• Operated the hotel switchboards, take phone calls, provide accurate information and transfer calls to their requests.• Answered inquiries regarding to the hotel services, fees, charges, promotions facilities and directions.• Referred guests to appropriate departments to resolve complaints or provide suggestions• Used computer word processing, spreadsheet, and database software to prepare reports, memos, and documents• Sorted incoming mail, faxes, and courier deliveries for distribution• Prepared and send outgoing faxes, mail, and courier parcels• Forwarded incoming general e-mails to the appropriate staff member• Forwarded voice-mail from the general mailbox to the appropriate staff member Show less

  • Housekeeping Supervisor

    Jan 2014 - Jul 2014

  • Front Office

    Jan 2014 - Jun 2014
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  The Benvenuto Condominium

  Jul 2014 - Mar 2018

  Front Desk Administrator

  •Greeted residents and their guests warmly.•Monitored facilities’ security camera and screened people who entered the building. •Responsible for incoming calls and answer them with phone etiquette and professionally.•Dispensed and coordinated of resident’s mails, deliveries, and packages.•Logged maintenance requests and making sure the management has knowledge regarding the matter.•Worked with all departments; maintenance, management, and valets to ensure the residents’ needs are met.•Recorded and reported incidents that occur, following all safety, security policies, programs and procedures. Show less

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  PR Creative Caterers

  Sept 2014 - Jul 2016

  Administrative Assistant

  • Used computer word processing, spreadsheet, and database software to prepare reports, memos, and documents• Sorted incoming mail, faxes, and courier deliveries for distribution • Prepared and sent outgoing faxes, mail, and courier parcels• Forwarded voice mail from the general mailbox to the appropriate staff member. • Provided secretarial and administrative support to management and other staff

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  CBI Health Group

  Feb 2018 - Jul 2020

  Client Care Coordinator

  •Provided field staff with accurate schedules on a weekly basis•Ensured care providers are scheduled effectively and efficiently•Communicated effectively with care providers to ensure schedules are carried out•Communicated with patients and families when schedule challenges arise, and problem-solve effectively•Maintained accurate records of care provider availability•Maintained accessibility by phone for patients, care providers, referral sources and other stakeholders•Actively pursued positive relationships with care providers and patients•Ensured accurate, timely documentation and/or phone calls, both external and internal•Prepared daily performance and tracking reports in a timely manner•Entered all critical and relevant information into the system for appropriate follow-up and documentation Show less

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  Baycrest

  Jun 2020 - now

  Care Provider

  • Provides care and companionship for individuals and families during periods of incapacitation, orfamily disruption• Administers bedside and personal care to clients such as aid in ambulation, bathing, personal hygiene and dressing and undressing• Plans and prepare meals and special diets, and feed or assist in feeding clients• Occasionally perform routine health-related duties such as changing non-sterile dressings, assisting in the administration of medications, under the general direction of a nurse. Show less