Mamoon Aljundi

Experience

• 

  Etisalat

  May 2003 - Jun 2007

  Engineer

  - Administering & Securing Corporate & customer WAN links.- Designing, Configuring & Administering Etisalat Networks using… Routers, Switches, Wireless Access Points, VPN, QoS & Accelerators.- Providing & Managing internet to Etisalat customers using QoS- Inter-connecting Customers WAN.- Managing Wireless Wide coverage & spots for VVIP Customers- Provide IP solution over Satellite

• 

  Dubai Holding

  Apr 2007 - Jun 2008

  Security Specialist

  - Design complete network solutions for major Dubai Holding sites using Firewalls, VPN concentrates, Routers, Switches, Wireless, IPS, MPLS and VoIP devices.- Deploy and maintains various information security systems such firewalls, IPS, wireless, VPNs all over enterprise branch offices- Team player in Operating enterprise Data Center- Administering, & troubleshooting all types of LAN/WAN, VPN & MPLS, links to many remote sites

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  Etisalat

  Jun 2008 - Mar 2021

  ▪ Focus: Large Projects Management ($30M Yearly) | Technology Strategy Development | Cross-Functional Team Leadership Budget Forecasting | Operational & Vendor Management | Risk Mitigation | Change Requests▪ Technology lead: Owned and prioritized the delivery of Etisalat network core infrastructure, and integration with webscalers and public sector services deployment. ▪ Projects Delivery: Plan, budget and forecast multi-millions projects every year, for Core Infrastructure, Mega Projects, Public Sector Integration, Data Center, and internet services. ▪ Resource Management: led long-term strategic relationships with vendors, Engineering, Contracts, PMO and Operation resources during projects planning and execution. ▪ Executives Reporting: Present performance progress to executives utilizing various reporting systems. ▪ Business Experience: Prepared and reviewed bids, RFPs, budgets, and contracts for best partnership selection. Show less

  • Senior Manager/Technology Acceleration

    Jun 2015 - Mar 2021

  • Manager/Inernet Services

    Jun 2008 - Jun 2015
• 

  Cisco

  Mar 2021 - now

  Sr. Leader Service Development

  Driving $100M+ annual revenue growth through innovative Service development and customer-centric strategies.• Customer Centricity: Led deliveries employing standardization and automation tools to consistently deliver high-quality outcomes and elevate customer satisfaction.• Resource and Team Management: Directed both remote and on-site teams to achieve seamless, high-quality execution of service solutions, ensuring alignment with project goals and client expectations.• Service Product Development & Revenue Growth: Developed and launched new Professional and Support services by crafting robust business cases, thereby expanding revenue opportunities and driving sustained growth.• Cost Optimization: Enhanced profit margins through automated service delivery, resource optimization, and streamlined operational processes, reducing overhead while maintaining quality.• Cross-Functional GTM Collaboration: Coordinated closely with Sales, Presales, and Customer Success teams to refine go-to-market strategies, incorporating customer feedback to improve satisfaction and ensure alignment with market needs.• Leadership: Mentored and developed operations and technical teams, fostering a culture of excellence focused on delivering high-quality solutions on time and within budget. Show less