Heather Eads, C.M.

Experience

• 

  Memphis International Airport

  Apr 2012 - Jul 2012

  Airport Operations Internship

  This internship was with the Airport Operations Department, working under 49 CFR part 139. During this internship I developed radio communication skills, completed runway inspections, attended a table top meeting for an emergency response action plan, met with various departments, filed NOTAMS, and much more.

• 

  McAllen International Airport

  Jul 2014 - Apr 2015

  Airport Operations Specialist

  As an operations specialist I worked under the FAA's Code of Federal Regulations, Part 139 for airport certification. I had a large variety of job duties including but not limited to airfield inspections, land side inspections, monitoring security cameras, emergency response and dispatch, detailed reporting, being a TSA Trusted Agent for processing airport badge applications and issuance, credential verification, Security Threat Assessment, criminal history record checks, finger printing, and SIDA training courses, answering phones and providing excellent customer service, assigning gates to aircraft in accordance with schedule and aircraft size, validating airport parking tickets, and maintaining a daily log using Excel. Show less

• 

  City of Dallas

  Apr 2015 - Jan 2017

  1. Coordinate runway and taxiway closures with air traffic control, airlines, and contractors.2. Respond to emergencies and aid in evacuations, storm sheltering, and other plans listed in our Airport Emergency Plan.3. Create reports and update official airport documents including the daily log and Airport Certification Manual. 4. Provide supervision and guidance to the Airport Operations Officers.5. Issue NOTAMS and notify appropriate departments of airfield changes. 6. Conduct safety and security checks daily. Show less 1. Inspect airfield for compliance with FAA regulations pertaining to federal standards and requirements to ensure the operational readiness of the airport. 2. Escort aircraft and equipment as required ensuring safety of people and equipment. 3. Monitor all construction on the air operations area to ensure compliance with local airport and federal aviation requirements. 4. Coordinate opening/closing of taxiways or runways with other divisions within the Department of Aviation, the FAA control tower and airfield tenants to ensure safety of people and aircraft. 5. Act as a liaison between the department and the tenants to provide information and service to tenants regarding the use of airport facilities. 6.Conduct daily terminal inspections for discrepancies to avoid possible injuries to the public. Show less

  • Senior Airport Operations Officer

    Apr 2016 - Jan 2017

  • Airport Operations Officer

    Apr 2015 - Dec 2016
• 

  George Bush Intercontinental Airport - IAH

  Jan 2017 - Sept 2018

  Airport Operations
• 

  Memphis-Shelby County Airport Authority

  Sept 2018 - now

  Duty Manager