Daniel Bate

Daniel Bate

Customer Service Representative

Followers of Daniel Bate680 followers
location of Daniel BateBirmingham, England, United Kingdom

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  • Timeline

  • About me

    EUC Digital Support Specialist

  • Education

    • IT ONLINE LEARNING

      2016 - 2017
      COMPTIA A+ IT

      this was an online course paid for by Ingeus, to allow me to gain the qualifications necessary to Persue a career in IT

    • Solihull College

      2008 - 2009
      NVQ Level 2 in Business Administration NVQ level 2 business administration
    • Whitesmore

      2001 - 2006
      GCSE GCSE
  • Experience

    • Lloyds Banking Group

      Mar 2010 - Feb 2011
      Customer Service Representative
    • Ingeus

      Jan 2012 - now

      Starting at Ingeus as a temp covering admin, I became a permanent member of staff in June 2012, staying on the admin team until May 2014, when I moved on to become a client liaison officer. Having built a vast amount of experience working on Provider Direct, In Work Support, Steps2Success appointment bookings, moving on to our Verification team confirming our clients have started work and sustained in employment for 13 and 26 weeks. Completing sign ups for NCS and answering general queries regarding that programme and now moving on to our newest contract Healthier You, the NHS Diabetes Prevention Programme, where our team are responsible for booking participants onto a prevention programme to aid clients into making necessary changes to their lifestyle in order to prevent developing type 2 diabetes. Show less

      • EUC Digital Support Specialist

        Apr 2023 - now
      • Information Technology Asset Lead

        Aug 2022 - Apr 2023
      • Desktop Support Engineer

        Mar 2022 - Aug 2022
      • IT Service Desk

        Nov 2020 - Mar 2022
      • Scheduler

        Aug 2019 - Nov 2020
      • Programme Manager

        Sept 2017 - Jul 2019
      • Liaison Officer

        May 2014 - Sept 2017
      • Administrator

        Jan 2012 - May 2014
  • Licenses & Certifications

    • Comptia A+

      CompTIA
      Oct 2016