
Daniel Bate
Customer Service Representative

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About me
EUC Digital Support Specialist
Education

IT ONLINE LEARNING
2016 - 2017COMPTIA A+ ITthis was an online course paid for by Ingeus, to allow me to gain the qualifications necessary to Persue a career in IT

Solihull College
2008 - 2009NVQ Level 2 in Business Administration NVQ level 2 business administration
Whitesmore
2001 - 2006GCSE GCSE
Experience

Lloyds Banking Group
Mar 2010 - Feb 2011Customer Service Representative
Ingeus
Jan 2012 - nowStarting at Ingeus as a temp covering admin, I became a permanent member of staff in June 2012, staying on the admin team until May 2014, when I moved on to become a client liaison officer. Having built a vast amount of experience working on Provider Direct, In Work Support, Steps2Success appointment bookings, moving on to our Verification team confirming our clients have started work and sustained in employment for 13 and 26 weeks. Completing sign ups for NCS and answering general queries regarding that programme and now moving on to our newest contract Healthier You, the NHS Diabetes Prevention Programme, where our team are responsible for booking participants onto a prevention programme to aid clients into making necessary changes to their lifestyle in order to prevent developing type 2 diabetes. Show less
EUC Digital Support Specialist
Apr 2023 - nowInformation Technology Asset Lead
Aug 2022 - Apr 2023Desktop Support Engineer
Mar 2022 - Aug 2022IT Service Desk
Nov 2020 - Mar 2022Scheduler
Aug 2019 - Nov 2020Programme Manager
Sept 2017 - Jul 2019Liaison Officer
May 2014 - Sept 2017Administrator
Jan 2012 - May 2014
Licenses & Certifications

Comptia A+
CompTIAOct 2016
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