Eros Castaneda

Experience

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  Casas Depot

  Jun 2023 - Aug 2024

  Loan Processing Assistant

  Provided administrative support to the office, including managing phone calls, scheduling appointments, and handling correspondence.Assisted in the preparation of reports, presentations, and other documentation as needed.Managed office supplies inventory and maintained organized filing systems.Coordinated meetings and events, including arranging travel and accommodations.

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  Gonzaga In Florence

  Aug 2024 - Jan 2025

  Pensione representative

  Pensione (Hotel Cordova) Representative | Gonzaga in Florence Study Abroad Program | Florence, ItalyAs a Pensione Representative for Hotel Cordova, a study abroad residence in Florence, Italy. I served as the primary connection between students, pensione and program administrators to ensure a smooth and enriching housing experience. My role involved onboarding students, addressing housing concerns, coordinating logistics, and fostering cultural engagement. I facilitated communication between pensione staff and students, resolved conflicts, and assisted with administrative tasks such as check-ins/Sign-outs, meal coordination, and emergency contact support. With a strong focus on hospitality, student support, and cross-cultural communication, I helped create a positive and immersive experience for students like myself, adjusting to life in Florence. Show less