Katherine Trent

Experience

• 

  Mangia Italian Restaurant

  Mar 2010 - Jan 2021

  Server

  Located in the heart of Lafayette, Mangia is a family friendly restaurant. Server duties include: Hosting- greeting customers with a smile, responsible for cashiers box, taking phone orders, making deliveries, working with POS system. Waiting on tables-required to act quickly and manage multiple covers at onceRunning food/bussing tables

• 

  SF Custom Chiropractic

  Aug 2015 - Jan 2018

  Managerial responsibilities- in charge of document preparation, mail handling, confidential file management, supply ordering. Process timecards, payroll, accounts payable/receivableWorks closely with doctors to manage office efficiency, flow and quality of customer careTrains new and temporary employees and coordinates education for front/back office staff.Billing and front desk collections- Coordinates collection activity for past due accounts, denials/appeals, and reconciled EOB/AR’s. Works closely with lawyers and insurance companies for all personal injury accounts. Show less

  • Billing Office Manager

    Mar 2017 - Jan 2018

  • Chiropractic Assistant

    Aug 2015 - Mar 2017
• 

  Dr. Samadian Family and Advanced Dentistry

  Mar 2018 - now

  Dental Assistant/Front Office Support

  -Instrument sterilization. -Taking X Rays. -Assistance and monitoring during sedation and surgical procedures. -Welcoming patients, making appointments and explaining procedures. -ConciergeResponsibilities Daily front office duties including but not limited to, customer service, insurance verification, billing, collections, processing payments, fax,telephone; calling to remind, schedule and reschedule appointments & procedures, internet communications with patients, vendors & insurance companies, checking patients in and out etc. As an RDA, I set up for procedures, assisted the dentist during treatment, sterilized instruments etc. -Typing speed of 75WPM+, positive, outgoing personality, excellent customer service, dispatching emergency calls, managing calls on Multi-line systems & heavy telephone traffic. Excellent grammar and writing skills. Advanced computer knowledge & abilities including but not limited to; IT diagnosis & repair, expertise in MSOffice, Outlook, Power point, Excel, Google Applications, Document creation and publication, Email, Internet, etc. Show less

• 

  Dion Health

  Mar 2018 - now

  Experienced and detail-oriented Dental Office Manager with over 2 years of expertise in overseeing day-to-day operations of a busy dental practice. Proficient in managing patient scheduling, billing, insurance claims, and staff coordination while ensuring the highest level of patient care and satisfaction. Skilled in office administration, financial management, and maintaining compliance with health regulations. Adept at fostering positive relationships with patients, staff, and vendors, while streamlining office processes to increase efficiency and productivity. Strong leadership abilities, exceptional communication skills, and a commitment to creating a welcoming and organized office environment.Dion Health is a comprehensive healthcare model comprised of compassionate, trustworthy, and caring professionals who focus on elevating the standard of care. Our healthcare professionals are dedicated to offering premier and personalized service to each of our patients in order to achieve and maintain a healthy lifestyle. We strongly believe in the adage that says "prevention is better than cure", hence we ensure that all patients are advised and informed of potential health problems. Show less Compassionate and results-driven Treatment Coordinator with 6 years of experience in managing patient treatment plans and enhancing patient care within a dental or medical setting. Skilled in assessing patient needs, explaining treatment options, and providing clear communication between patients and healthcare providers. Proficient in handling insurance verification, scheduling, and facilitating seamless patient flow. Known for delivering exceptional customer service, building rapport with patients, and ensuring a positive experience throughout their treatment journey. Strong organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment. Dedicated to supporting the team and helping patients achieve optimal health outcomes. Show less The public relations/marketing role within Dion Health: Developing and executing strategic communication plans to enhance community engagement. Skilled in crafting compelling press releases, managing media relations, and organizing events to foster positive relationships between organizations and local residents. Proficient in utilizing social media, local publications, and community outreach to promote initiatives, increase awareness, and build strong brand presence within the community. Strong interpersonal and organizational skills with a passion for creating a positive public image and strengthening community partnerships. Committed to driving meaningful connections and supporting local initiatives. Show less

  • Dental Office Manager

    Oct 2022 - now

  • Patient Care Coordinator

    Mar 2018 - now

  • Public Relations

    Mar 2018 - now

  • Sales And Marketing Representative

    Mar 2018 - now