Ifeoma U A.

Experience

• 

  FirstBank Nigeria

  Feb 2010 - Aug 2019

  Managed and led the process design and technology teams to achieve the project objectives. Coordinated multiple projects at one time while also monitoring, measuring and providing strategic reports to Management on the project performance. Facilitated and led process workshops that involved eliciting process requirements and stakeholder engagement. Managed and led the project team to ensure 100% compliance and adoption of the Bank's Shared Services model. Reviewed and managed all contracts for the outsourced activities of the Project to ensure there were no slippages with the agreements. Coordinated multiple projects at one time while also monitoring, measuring and providing strategic reports to Management on the project performance. Show less

  • Subsidiary Operations Project Lead

    Jan 2018 - Aug 2019

  • Change Management & Business Success Lead-FSS Project

    Sept 2017 - Jan 2018

  • Process Workstream Project Manager

    Mar 2016 - Sept 2017

  • M&A Process Improvement Project Manager

    May 2014 - Feb 2016

  • Team Lead Helpdesk / Performance Management

    Aug 2010 - May 2014

  • Team Lead MIS Reporting & IT Projects

    Feb 2010 - Aug 2013
• 

  Accelerex Holdings

  Aug 2019 - Jun 2022

  Group Head, Strategy & Execution

  • Managed the documentation of the Group’s five year business strategy plan detailing the strategic direction and expected outcomes of the Group by collaborating with stakeholders such as Board members, Executive Management, CEOs and Senior Management within five entities in Nigeria, Ghana, Kenya, and DRC Congo• Led the strategic Project Management Office to implement the Group’s organizational maturity plan, which has resulted in revenue growth of ~5x (~US$20 million) with a plan to achieve US$100 million in revenue and US$1 billion in valuation by 2025• Created the Target Operating Model (TOM) of the Group operating office enabling Accelerex to run a cost-efficient centre of excellence that supports the execution of the Group’s strategy• Embedded strategic planning processes by instituting and championing monthly performance management reviews resulting in transparency and accountability across the entities in the Group• Drove the growth execution of Accelerex business by defining key performance indicators such as realized synergies and EBITDA that link the performance expectation of each business unit to the Organization’s maturity and strategy plan• Led the development and market launch of a financial inclusion SaaS app and achieved 90% of projected revenues• Implemented significant changes in operations, improving customer service ratings from below 50% to 78%• Drove the product launch of RexRetail (a consumer retail product) by coordinating the pricing, marketing campaign, and sales model, which generated $5m revenues in Year 1 and is on track to deliver $50m revenue by 2025 Show less

• 

  Global Accelerex Ltd.

  Aug 2019 - Jul 2021

  Chief Strategy & Growth Execution Officer

  • Instituted measurable KPIs within 6 months, enhancing strategic planning processes and driving data-driven transparency across all Group entities.• Executed SDK test experiments across remote geographies, resulting in a reduction in drop-offs and securing #1 market position in transaction volume and value within 3 months.• Presented product demos to the Board, showcasing tested hypotheses, customer journey insights, and strategies for onboarding prospects and customers, securing funding for expansion Show less

• 

  Liberty

  Sept 2022 - now

  Senior Program Manager

  • Led SAP service delivery process optimization across North America, managing cross-functional teams using a hybrid Agile-Waterfall methodology improving delivery timelines by over 80%• Spearheaded the execution of the 2024 SAP optimization program across six SAP domains and achieved 100% of the target 2024 corporate goal• Developed and implemented enterprise-wide vendor governance processes, ensuring compliance, risk management and financial accountability in technology projects & programs• Managed a 20M CAD budget for 2024, ensuring 100% execution of deliverables through strategic resource allocation and rigorous financial oversight. • Spearheaded the timely recruitment and onboarding of SAP resources (within budget) to ensure key program milestones were achieved without delay Show less