Han Nguyen

Han nguyen

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location of Han NguyenUnited Kingdom
Phone number of Han Nguyen+91 xxxx xxxxx
  • Timeline

    Jun 2020 - Jul 2020

    Financial and Professional Services Workshop

    Bright Network
    Jan 2021 - Jun 2021

    Marketing Assistant

    LIFEPHARMA/ITALFARMACO VIETNAM
    Jan 2022 - Jul 2022

    Third Party Customer Care

    Direct Line Group
    Current Company
    Sept 2022 - now

    Business Architecture Analyst

    Accenture UK
  • About me

    Technology Analyst @ Accenture UK

  • Education

    • University of bath

      2019 - 2021
      Master's degree management 2:1
    • Le hong phong high school for the gifted, hcmc, vietnam

      2012 - 2015
    • University of hertfordshire

      2016 - 2019
      Bachelor of arts (honours) in mass communications mass communication/media studies 2:1
  • Experience

    • Bright network

      Jun 2020 - Jul 2020

      Three-day F&PS workshop led by professionals from EY, PwC, BDO, Llyods, HSBC and Marsh & McLennan Companies.- Gained awareness about the audit, tax, banking & insurance services offered at partner firms.- Analysed how service lines of EY can assist a sample hotel client manage the impact of microeconomic developments such as financial reporting, potential sales projects, asset purchase and tax reviews.- Presented immediate & long-term solutions EY can offer to the client to bolster their resilience against macro-economic developments like COVID. Show less

      • Financial and Professional Services Workshop

        Jul 2020 - Jul 2020
      • Investment Banking Workshop

        Jun 2020 - Jul 2020
    • Lifepharma/italfarmaco vietnam

      Jan 2021 - Jun 2021
      Marketing assistant

      - Designed and managed the development of LIFEPHARMA Vietnam's first B2C website - Reported to head of LIFEPHAMRA Vietnam's representative office, product manager, regulatory affairs and the developer team to ensure the final websites satisfy all marketing, financial and regulatory objectives.- Conducted price and service analysis to select the most competitive service provider, which saves up to 66% potential web-developement cost and time.

    • Direct line group

      Jan 2022 - Jul 2022
      Third party customer care

      Took external and internal calls, liaised with colleagues and suppliers, answered motor insurance queries and efficiently set up repair and hire solutions for third-party customers. Personalised each interaction with to-the-point directions or thorough explanations to maintain customers’ confidence in DLG values and processes.Met 100% of daily productivity targets, on average 60% of weekly capture targets, alleviated logistical and emotional stress for approx. 300 third-party customers and saved approx £1600 per customer for the business. Show less

    • Accenture uk

      Sept 2022 - now
      Business architecture analyst

      Quality Engineer, client projectFeb 2023 - Present- Planned, created and executed integration tests on new functionality with team of 4- Reduced test cases and resource requirements by 40% through historical data analysis.- Validated database records against backend applications and front-end REST APIsFront-End Developer, client projectNov 2022 - Jan 2023- Built front-end features for a POC chatbot integrating Liveperson and AWS Lex using React and JavaScript alongside 2 senior developers- Delivered a working prototype within 6 weeks, demonstrating efficacy and saving the client from contract termination.2023 Sustainability Innovation Challenge - FinalistFeb 2023 - Sep 2023- Coordinated brainstorming, research and pitch submission for a team of 5 consultants from Germany, the UK, and the US.- Secured 2nd place and funding to develop the product into a full asset. Show less

  • Licenses & Certifications

    • Bcs foundation certificate in business analysis v4.0

      Bcs, the chartered institute for it
      Oct 2022
    • Lfc131: green software for practitioners

      The linux foundation
      Mar 2023
    • Learn java course

      Codecademy
      Oct 2020
      View certificate certificate
  • Volunteer Experience

    • Creative Team Lead

      Issued by Le Hong Phong High School For The Gifted, HCMC, Vietnam on Jun 2018
      Le Hong Phong High School For The Gifted, HCMC, VietnamAssociated with Han Nguyen
    • Student Volunteer

      Issued by MHA Stratton House on Oct 2019
      MHA Stratton HouseAssociated with Han Nguyen
    • Member

      Issued by Bright Network on Jun 2020
      Bright NetworkAssociated with Han Nguyen