Experience

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  Bright network

  Jun 2020 - Jul 2020

  Three-day F&PS workshop led by professionals from EY, PwC, BDO, Llyods, HSBC and Marsh & McLennan Companies.- Gained awareness about the audit, tax, banking & insurance services offered at partner firms.- Analysed how service lines of EY can assist a sample hotel client manage the impact of microeconomic developments such as financial reporting, potential sales projects, asset purchase and tax reviews.- Presented immediate & long-term solutions EY can offer to the client to bolster their resilience against macro-economic developments like COVID. Show less

  • Financial and Professional Services Workshop

    Jul 2020 - Jul 2020

  • Investment Banking Workshop

    Jun 2020 - Jul 2020
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  Lifepharma/italfarmaco vietnam

  Jan 2021 - Jun 2021

  Marketing assistant

  - Designed and managed the development of LIFEPHARMA Vietnam's first B2C website - Reported to head of LIFEPHAMRA Vietnam's representative office, product manager, regulatory affairs and the developer team to ensure the final websites satisfy all marketing, financial and regulatory objectives.- Conducted price and service analysis to select the most competitive service provider, which saves up to 66% potential web-developement cost and time.

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  Direct line group

  Jan 2022 - Jul 2022

  Third party customer care

  Took external and internal calls, liaised with colleagues and suppliers, answered motor insurance queries and efficiently set up repair and hire solutions for third-party customers. Personalised each interaction with to-the-point directions or thorough explanations to maintain customers’ confidence in DLG values and processes.Met 100% of daily productivity targets, on average 60% of weekly capture targets, alleviated logistical and emotional stress for approx. 300 third-party customers and saved approx £1600 per customer for the business. Show less

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  Accenture uk

  Sept 2022 - now

  Business architecture analyst

  Quality Engineer, client projectFeb 2023 - Present- Planned, created and executed integration tests on new functionality with team of 4- Reduced test cases and resource requirements by 40% through historical data analysis.- Validated database records against backend applications and front-end REST APIsFront-End Developer, client projectNov 2022 - Jan 2023- Built front-end features for a POC chatbot integrating Liveperson and AWS Lex using React and JavaScript alongside 2 senior developers- Delivered a working prototype within 6 weeks, demonstrating efficacy and saving the client from contract termination.2023 Sustainability Innovation Challenge - FinalistFeb 2023 - Sep 2023- Coordinated brainstorming, research and pitch submission for a team of 5 consultants from Germany, the UK, and the US.- Secured 2nd place and funding to develop the product into a full asset. Show less