Joe MacDonald

Experience

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  Central Ohio Technical College

  Dec 2007 - Aug 2009

  IT Support Technician

  -Assisted faculty and staff with daily hardware and software needs.-Assistant to network administration team.-Worked on the implementation of the OSU-N/COTC school website redesign, built with Microsoft SharePoint.

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  Wireless, LLC

  Sept 2009 - Nov 2011

  Store Manager

  -Responsible for operation of a Verizon Wireless affiliated retail store.-Managed inventory, sales, marketing, training, scheduling and store appearance.

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  Interstate Online Software, Inc.

  Nov 2011 - Jul 2013

  .NET Developer

  -Developed and maintained custom websites for commercial truck dealerships.-Designed and implemented the heavy-duty truck certification program for Volvo and Mack.-Added new features for the Online Office enabling customers to easily manage content on their websites.-Designed and implemented an Android app which displayed inventory and contact information for dealerships.-Provided customer support for commercial truck inventory management software.

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  National Vision Inc.

  Jul 2013 - Jun 2024

  -Led an agile team of .NET Developers and QA testers, both full-time employees and consultants.-Mentored team members, providing regular feedback and performance reviews.-Promoted skills development through recommended training, code reviews, and pair programming. -Worked closely with business stakeholders on refining project requirements and backlog grooming. -Led discussions and decisions in architecture design, implementation, performance, security, and maintenance.-Worked closely with security team to maintain security compliance. -Provided CI/CD using Azure DevOps and Octopus Deploy.-Monitored application health and performance using New Relic and Kibana.-Responsible for troubleshooting and triaging production issues.-Interviewed all levels of Developers, QA testers, and business analysts for various job openings.-Worked with partners and third-party vendors to implement features across multiple platforms.-Led the migration of a legacy ecommerce platform to ASP.NET MVC. Responsible for design, implementation, deployment, and maintenance. Features include multi-tenancy, responsive web design, SEO, and ADA compliance. Focus on Core Web Vitals.-Led the design, implementation, deployment, and maintenance of an in-house Customer Relationship Management (CRM) system. The solution provides customer qualification, content templating, scheduling, delivery, and reporting for marketing and transactional campaigns.-Led the migration of a mobile app from Xamarin Forms to .NET Maui. Features include streamlined reordering, order tracking and account maintenance.-Led the design, implementation, deployment, and maintenance of features on the internal system used for customer service, order processing, and reporting. -Led projects utilizing Google Cloud to solve business problems, including Document AI and Vision AI. Show less

  • Software Development Manager

    Aug 2016 - Jun 2024

  • .NET Lead Developer

    Aug 2015 - Aug 2016

  • .NET Developer

    Jul 2013 - Aug 2015
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  FinFit

  Jul 2024 - now

  Software Development Manager