Apurva Kalshetti

Experience

• 

  ADP

  Jul 2015 - now

  Experience with ADP: Benefit Admin• Shared Services - setting up clients, testing TFN, SLA audit reportsInsurance• Qualified Life Events - reviewing & updating specifications in Salesforce, ensure proper documentations (Govt approved) against client's claim & enrollments of clients in benefits . tNPS score: 9-10• Benefits Processing Representative - handling & providing solutions to benefits related queries of clients, Handling Year round enrollments, EOIs• Data services - handled Human Capital Management reports & setup calls with BUsInvoice Admin• Reconciliations process - Delivering Reconciliation data to clients on/before due date ensuring the payments are made in advance. • Identifying & creating discrepancies reports with resolution ensuring accurate information flow.Tools - WorkForce Now, Mainframe, UCM, Seibel/CRM, HENRY, CSDB, HRB, CMS Avaya, Genesys, Tableau and Sales Force. Show less Experience with ADP: Benefit Admin• Shared Services - setting up clients, testing TFN, SLA audit reportsInsurance• Qualified Life Events - reviewing & updating specifications in Salesforce, ensure proper documentations (Govt approved) against client's claim & enrollments of clients in benefits . tNPS score: 9-10• Benefits Processing Representative - handling & providing solutions to benefits related queries of clients, Handling Year round enrollments, EOIs• Data services - handled Human Capital Management reports & setup calls with BUsInvoice Admin• Reconciliations process - Delivering Reconciliation data to clients on/before due date ensuring the payments are made in advance. • Identifying & creating discrepancies reports with resolution ensuring accurate information flow.Tools - WorkForce Now, Mainframe, UCM, Seibel/CRM, HENRY, CSDB, HRB, CMS Avaya, Genesys, Tableau and Sales Force. Show less

  • Senior Process Associate

    Jul 2015 - now

  • Senior Process Associate

    Jul 2015 - now