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Joseph Manzi

Joseph Manzi

Retirement Service Representative

Followers of Joseph Manzi570 followers
location of Joseph ManziWorcester, Massachusetts, United States

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  • Timeline

  • About me

    FNOL Claims Unit Manager at The Hanover Insurance Group

  • Education

    • Eastern Connecticut State University

      -
      Bachelor's degree Communication and Media Studies

  • Experience

    • Fidelity Investments

      May 2007 - May 2008
      Retirement Service Representative

    • The Hanover Insurance Group

      May 2008 - now

      • FNOL Claims Unit Manager

        Dec 2013 - now

      • Technical Analyst

        Sept 2010 - Dec 2013

      • Claims Service Representative

        May 2008 - Sept 2010

  • Licenses & Certifications

    • Lean Six Sigma White Belt Certification

      LSSI
      Jan 2025

    • Service Operations Excellence Program

      Boston University
      Nov 2014

    • Professional Certificate in Business Analysis

      George Washington University
      May 2014

    • Enterprise Design Thinking

      IBM
      Aug 2019