Danielle Toste

Experience

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  49th Fighter Wing

  May 2005 - Aug 2006

  Staff Writer

  I managed the creation and dissemination of key communications for the base, ensuring accuracy, compliance, and engagement with internal and external audiences.Wrote, edited, and prepared articles for the base newspaper, collaborating with departments and high-ranking officials to ensure accuracy and adherence to government security regulations.Developed and organized visual content for the base channel and marquee, using PowerPoint to convey important updates and announcements.Conducted interviews with program specialists to gather the latest information for press releases, radio programs, and news articles.Coordinated special events in the local area, liaising with media representatives and participants to ensure successful execution.Recipient of Air Combat Command’s Outstanding Small Wing award, recognizing excellence in communications and public affairs efforts. Show less

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  Greater Las Cruces Chamber of Commerce

  May 2009 - Jul 2009

  Public Relations Intern

  I supported public relations efforts by creating content and enhancing marketing outreach for the local community.Contributed feature stories to the local newspaper, highlighting small businesses to increase their visibility and community engagement.Updated and refined marketing materials distributed to prospective residents, helping to promote the community and attract new residents.

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  Rock Island Arsenal

  Jan 2010 - Aug 2010

  Public Affairs Specialist Intern

  Created content and covered local events for www.army.mil, the arsenal's quarterly newsletter, and Army Sustainment Command brochures.

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  Overland Partners

  Jan 2011 - Nov 2011

  Marketing Assistant

  I supported the development of sustainable architecture projects by managing proposal creation and marketing efforts.Designed, wrote, and edited Request for Proposals (RFPs) for an architecture firm specializing in sustainability and integrating buildings into the surrounding environment.Created marketing materials and improved the organization of the firm’s graphics library, streamlining access to visual assets for project proposals and presentations.

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  Guadalupe Valley Electric Cooperative

  Dec 2011 - Dec 2013

  Customer Service Representative

  I facilitated effective communication between customers and the electric and internet services division, ensuring seamless customer experiences and engagement.Provided exceptional customer service by answering queries, troubleshooting technical issues, and delivering clear, step-by-step instructions for resolving application and service problems.Worked with new customers to set up accounts, ensuring a smooth onboarding process and a positive first impression of the company’s services.Assisted in training new customer service representatives, focusing on effective communication techniques and customer engagement strategies.Prepared reports and managed customer records to maintain accurate data and ensure timely follow-ups.Collaborated with the Public Relations department to coordinate community parades, engaging employees and strengthening community relationships. Show less

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  York Solutions, LLC

  Jan 2014 - Jun 2014

  Marketing Assistant

  I enhanced brand visibility and engagement by leveraging social media and content marketing strategies across multiple platforms.Developed, managed, and expanded the company’s presence on social media sites including Facebook, Twitter, LinkedIn, and Google Plus, while maintaining company blogs, websites, and newsletters.Monitored and analyzed social media performance using tools like HubSpot, Hootsuite, and Google Analytics, optimizing strategies based on data insights.Wrote and edited compelling content for company blogs, websites, and marketing materials to boost audience engagement and drive traffic.Drafted and pitched press releases to media outlets, successfully securing media coverage and enhancing brand awareness.Designed creative assets, including infographics, landing pages, flyers, and other marketing collateral, to support promotional campaigns. Show less

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  First Capital Advisors

  Jun 2014 - Jul 2019

  Investor Relations/Director of Marketing

  I developed and led strategic brand consistency and engagement across all communication channels, overseeing marketing, public relations, and investor relations efforts.Led the creation and execution of marketing materials, including brochures, flyers, and PowerPoint presentations, to enhance brand visibility.Developed and delivered press releases, media content, executive bios, corporate newsletters, and social media strategies, boosting public and internal engagement.Collaborated with developers to overhaul, launch, and maintain three company websites, ensuring optimal functionality and user experience.Developed and spearheaded internal communications, ensuring clear and consistent messaging across the organization.Designed and managed targeted email marketing campaigns, analyzing their effectiveness to continuously refine strategies.Conducted market research to inform data-driven marketing strategies, optimizing outreach efforts.Managed investor relations, serving as the primary point of contact, ensuring seamless communication with key stakeholders, and maintaining accurate records.Led the recruitment process, from screening candidates to onboarding, and developed internal policies, including the employee handbook. Show less

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  Argonne National Laboratory

  Jul 2019 - now

  I support the development and execution of strategic communications plans, ensuring alignment with the directorate's objectives and partnerships.Develop and implement comprehensive communications plans for the directorate, collaborating across Communications and Public Affairs (CPA) to execute stories, events, tours, workshops, and press releases.Write, edit, and oversee the production and distribution of various communication materials, ensuring consistency and quality.Maintain a deep understanding of the directorate’s key priorities, objectives, and partnerships, while staying informed on industry trends relevant to its scientific initiatives.Leverage technical and marketing expertise to provide communication guidance to clients, helping to shape impactful messaging and outreach strategies.Coordinate and manage media access, photo and video activities, and serve as the point of contact for media tours and external engagement.Build strong relationships with internal researchers and leaders, representing the directorate on cross-laboratory initiatives and facilitating its participation in external conferences, workshops, and meetings.Demonstrate excellence in project management, strategy, and planning to drive successful communication efforts and deliver meaningful outcomes.Serve as an Emergency Public Affairs Manager, providing crisis communications support, participating in emergency exercises, supporting emergency operations, and ensuring preparedness in line with Argonne and U.S. Department of Energy regulations Show less

  • Integrated Communications Manager

    Aug 2022 - now

  • Integrated Communications Coordinator

    Jul 2019 - Aug 2022