Marco Rico

Experience

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  European Car Stereo Svc

  Dec 2003 - Jul 2009

  Store Manager

  European Car Stereo, Redondo Beach CA, Store ManagerStore Manager planned and schedule various activities related to production on daily inventory and manpower handling. Knowledge and experience in 12 and 24 volt installation, infrastructure installations, all car stereo, GPS navigation and security. Experience and assembled several high performance in wiring and configuring relays and circuit diagraphs. • Collecting 100% pays and reporting the details of the company office. • Increase sales by 25 % in 2004 and the following years. • Supervised and monitored junior technicians in installing and assembling the final car system. Show less

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  DIRECTV

  Jul 2009 - Jun 2016

  New Features STB Test Team, I am responsible for carrying on the long standing tradition of ensuring that live streaming and transcoding features we develop for our customers meet the highest standards possible. Reviewing project specifications and working with other organizations (both within and outside of Engineering) to understand the performance requirements of the project, including the system architecture, design, internal and external interfaces. • Generating performance test plans to validate live streaming performance requirements as per the system/performance specifications.• Identifying, analyzing, and documenting critical function on mobile clients and STB.• Working with the development teams to troubleshoot and resolve issues and provide fine tuning recommendations. Show less DIRECTV Inc., El Segundo, CA, QA Mobile Test Engineer. QA Test Engineer I perform acceptance and regression testing on DIRECTV mobile App, such as GenieGo, DVR Scheduler and Copilot. Meet product testing needs of the organization to be executing to test plan based on functional and technical specifications. My testing are mobile platforms Android and IOS with every client available as phone, tablets and PC or Macs. • Executed End user testing mobile streaming issues that directly impact the customer. • Develop multiple training for new hire employees and maintain the lab hardware up to date as requirements need it. • Reported and tracked 5 bugs to 10 bugs a week on Report Tracking Software such as HP Quality Center and JIRA databases. Show less DIRECTV Inc., Rancho Dominguez, CA, Satellite Technician.Technician Certified and trained within the guidelines of the Satellite Internet and Satellite TV Broadcasting and Communication Association (SBCA). Installed, Serviced upgraded and repair satellite TV Equipment in over thirty thousand homes and Business throughout Los Angeles and south bay. Great ability to tackle any kind of work difficulties as the situational demand, and the ability to work in a flexible time schedule with no supervision. • Provide 100 %customers satisfaction, with the best satellite television experience. • Exposure to the challenges in the job such as completing 4 to 6 work orders a day. • Maintained an inventory of zero loses of Receivers, Satellite Dishes and other Hardware used in Installations. Show less

  • QA STB New Features Test Engineer.

    Oct 2014 - Jun 2016

  • QA Mobile Test Engineer.

    Sept 2013 - Oct 2014

  • Directv Satellite & Internet Technician

    Jul 2009 - Sept 2013
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  AT&T

  Jun 2016 - Jan 2018

  System Lead Test Engineer.

  Lead a team to execute preliminary test plans and quality assurance efforts of software, new hardware and mobile clients. This involves close collaboration with cross disciplinary teams in an Agile environment for providing timeless of execution and completion of new equipment and software.• STB Wi-Fi testing with mobile clients, with dual-band routers that supports 802.11(a, b, g, n:2.4GHz, n:5GHz) to verify wireless network setup with no security, 64bit WEP, 128 bit WEP and WPA-PSK with EAS encryption.• Coordinate test schedules and resources to maximum efficiency.• Test mobile clients to make sure they have access to all of the subscriber’s subscription content via IP streaming to DIRECTV clients both In-home and Remote through the Internet. Show less

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  M A R Motorsports

  Jan 2018 - now

  Chief Executive Officer
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  Quintero Property Management inc

  Apr 2021 - now

  Entrepreneur