Jason Gates

Experience

• 

  Cherokee Information Services

  Apr 2008 - Apr 2010

  Senior Program Analyst

  Served as a liaison and single point of contact for the DSCC (Defense Supply Center Columbus), Customer Pay Support Team at Letterkenny Army Depot (LEAD) providing the entire spectrum of services required for Backorder Reduction Support. Evaluate existing and potential parts shortages and coordinate the fulfillment of those shortages on a daily basis in support of the LEAD HMMWV RECAP production lines. Coordinate shortage actions with LEAD operations and maintenance personnel, W.W. Williams’ personnel (services contract representatives), AM General personnel, TACOM and DLA (Defense Logistics Agency) representatives. Proactively monitor all support aspects of the Customer Pay program. Strive to prevent all stock-outs by communicating/interacting often with depot personnel, CP vendor on site and other Customer Pay Team members. Research, compile and submit PQDRs (Product Quality Discrepancy Reports) through the PDREP system for DLA, insuring accurate technical and quality information as well as photographed samples of frustrated stock are provided. Attend LEAD senior level management production meetings and brief on a regular basis of status of Customer Issues. Attend war room meetings; participate in daily teleconferences, monthly VTCs, monthly reconciliations, and any other meeting involving the HMMWV RECAP program dealing with existing/potential parts shortages or implementation of new processes impacting parts Show less

• 

  Sports Radio CC

  Oct 2010 - Aug 2011

  PT On Air Personality and Account Executive

  Responsible for the sale of commercial airtime to local small and large businesses. Duties included conducting cold calling and walk ins to area business to determine their need for advertising. When meeting with customers I was responsible for conducting a needs analysis to determine what type of schedule to recommend for commercial placement. Upon approval of schedule I was responsible for the writing of business commercial to be recorded and the recording of the commercial to be ran. I was also required to make weekly visits to all current clients to check on any changes to the commercials the business may have and to collect payment for the following weeks or months run. Also was responsible on a fill in basis on the production board. Duties included producing a live talk format show, answering and screening calls to the talent on air, participating in the live show when needed, and control the shows flow in and out of commercials. Show less

• 

  GameStop

  Oct 2011 - Apr 2012

  Store Manager

  Made discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, hiring and firing, and all other aspects of the day-to-day business processes. Responsible for supporting the total shopping environment, including visual and operational elements, and the customer relationships that lead to sales and repeat business. Personally adhered and ensured the store team adhered with company procedures, policies, and practices. Hired, developed, and retained people committed to outstanding customer service. Ensured the store team consistently informed customers about special promotions, magazine subscriptions, reservations, used games, new items arriving, and the trade-in program. Handled customer questions and concerns quickly, effectively, and courteously. Scheduled store team to achieve optimum customer service levels, and delegated store tasks to ensure proper completion in an environment that puts the customer first. Provided timely and appropriate feedback to all store associates concerning performance, including conducting performance coaching discussions as appropriate, and writing and presenting annual performance appraisals. Communicated clearly and regularly with the store team, other Store Managers, the store support center, and multi-unit leaders to ensure that all initiatives are implemented accurately and on time. Protected company assets through effective inventory control and Loss Prevention practices. Managed all in-store merchandising activity and stock levels; communicates all out of stock issues to the District Manager and Regional Loss Prevention Manager. Maintained own level of product knowledge as well as directly responsible for Store(s) team member's level of product knowledge and the ability to communicate it to customers. Show less

• 

  Wentworth Military Academy and College

  Aug 2012 - Jun 2013

  TAC Officer/ Honor Guard Coach

  As a TAC Officer I provided leadership and mentoring to young men between the ages of 12 to 19 years old in a coed military boarding school environment. I was responsible for overseeing barracks life and enforcing Academy rules and policies. My role supported a safe learning environment, and daily structure which enabled young men and women to maximize their full potential.

• 

  First Service Residential

  Jul 2013 - Oct 2014

  Inventory Control Clerk

  Process and verify material receipt against contents and compare documentation to verify the accuracy. Operate ordering and material handling equipment as required. Unpack material from delivery drivers and verify incoming shipments from damages and note all damages with carriers.Perform computer and inventory transactions as part of daily activities. Process parts requests by ordering and issuing parts to support Technicians. Use inventory management system to process daily duties and functions of material handling and parts issuing. Great working knowledge of Microsoft operating system. Ensure and perform all cycle counts in a timely manner. Show less

• 

  Gulfstream Aerospace

  Oct 2014 - now

  Monitor and assist in resolving AOG situations in a timely manner. Ensure conformance to AOG response policy to include effective and timely communication and execution. Process pick tickets/ orders by pulling and issuing parts to support service center, spare parts sales, back shops, ASC and distribution allocation. Ensure all applicable regulatory documentation accompanies parts and ensure exportation to aircraft tail number compliance. Prepare parts for shipment to customers, vendors, supplier facilities and distribution allocation in accordance with FAA, EASA, and other Civil Air Authorities’ regulations. Display strong understanding of country specific bilateral agreements and regulatory requirements. Hold RI and CDI inspection stamps. Using delegated receipt inspection authority, receive and inspect all parts in accordance with FAA, repair station or PAH requirements, utilizing all current and legacy inventory systems. Strong understanding of trade compliance guidelines. Ensure customs clearance compliance by confirming HS codes, manufacturer certification, and country of origin information prior to shipment as applicable. Complete electronic customs filing as applicable. Demonstrate a strong understanding of inventory management systems (such as Corridor, IWS and SAP) to process all transactions associated to material handling and distribution. Handle, transport and prepare the shipment of Dangerous Goods in accordance with DOT, FAA and any other applicable standards. Understand and transact core and warranty exchanges and customer property. Demonstrate strong understanding of special inventory processes and programs to include CIMs, Special Missions, ASC Kitting, military contracts and others as required. Show less

  • Materials Manager

    Dec 2022 - now

  • Materials Supervisor

    Mar 2021 - Dec 2022

  • Aftermarket Expediter Assoc.

    Apr 2019 - Mar 2021

  • PS Logistics & Distribution Specialist III

    Oct 2014 - Mar 2021