Mercy C.

Experience

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  KENTOPLAN CONSULTANTS LTD

  May 2013 - Aug 2014

  Mechanical Design Engineer

  • Design and develop HVAC systems using AutoCAD, including R410a VRF systems with copper refrigerant piping and flexible ductwork for various buildings.• Create detailed designs for basement ventilation, sizing fresh air supply and extract fans, and ductwork.• Specify and size hot/cold water supply pipework, sanitary-ware, plumbing drainage systems, and water management systems, including reverse osmosis and tank sizing.• Select and size pumps (booster, sump, borehole, fire) using Grundfos WebCAPS and hydraulic calculations.• Design fire protection systems, including sprinkler installations, hose reels, dry/wet risers, and LPG systems.• Prepare and amend detailed drawings with specifications for tendering, contractor use, and Bills of Quantities.• Support construction supervision with periodic site visits, monitoring progress, and ensuring quality control. Show less

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  Hotpoint Appliances Limited

  Aug 2014 - Dec 2016

  Project Sales Engineer

  • Achieve sales and project targets for LG & SAMSUNG HVAC Solutions.• Build and expand client relationships within the HVAC industry.• Conduct site surveys to identify and recommend appropriate equipment.• Negotiate and close sales, ensuring accurate and timely responses to quotations and RFQs.• Design HVAC systems (VRF, split ACs, ventilation) and produce detailed drawings and reports using AutoCAD.• Manage projects from scoping to completion, including risk management, quality control, scheduling, and budgeting.• Oversee technical teams and subcontractors on-site.• Ensure successful project closure with accurate documentation and client acceptance.• Attend site meetings and maintain detailed project reports. Show less

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  Coolpoint HVAC Engineers Ltd

  Jan 2017 - Dec 2018

  Business Development Manager

  Business Development & Revenue Growth Responsible• Sales and Marketing: of HVAC equipment (Daikin and Systemair) across Kenya and Rwanda.• Achieve sales targets: and expand client relationships, including new customer acquisition.• Conduct market analysis: Track market, competitors, and identify industry trends.• Deliver sales presentations and conduct training for clients, sub-dealers, consultants, and contractors on HVAC products.• Technical support for clients with equipment selection using Daikin and Systemair software; assist with VRV, AHUs, Chillers, and ventilation system designs, including creating AUTOCAD drawings.• Strategy definition, implementation and Forecasting as well as providing projections for stock ordering.• Provide after-sales support and maintain sales reports.• Manage and recruit the HVAC sales and project teams; identify and secure new distributors.• Keep clients updated on new products and technological advancements in the HVAC industry.• Oversee project progress, budgeting, and forecasting; attend site meetings and close project leads. Show less

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  Bosch Industrial

  Jan 2019 - Jan 2022

  Regional Manager - Thermotechnology Division

  Responsible for Air conditioning and water heating business development in East Africa

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  Bosch Home Comfort Group

  Jan 2022 - now

  Country Business Director

  • Market Analysis & Strategy Development: Analyze market trends, customer needs, and competition across the region to craft and implement growth strategies aligned with global objectives.• P&L Responsibility: Manage the Profit and Loss (P&L) for the region, ensuring financial performance meets or exceeds targets, and monitor costs, pricing strategies, and profitability metrics.• Business Growth: Set revenue, market share, and profitability targets while identifying new market opportunities and product lines.• Sales Leadership: Manage and direct sales teams across various countries, set sales targets, and maintain consistent performance while fostering key client relationships.• Customer Relations: Act as the senior point of contact for major clients, ensuring high customer satisfaction and resolving critical issues.• Financial Reporting: Provide regular financial reports to corporate headquarters, highlighting performance, risks, and opportunities for each country.• People Management: Lead and mentor management teams across countries, ensuring alignment with overall business strategy and goals, including talent development and succession planning.• Regulatory & Legal Compliance: Ensure compliance with all relevant local laws and regulations and industry standards.• Risk Management: Identify and mitigate potential risks related to legal, financial, or operational issues.• Stakeholder Engagement: Represent the company in interactions with government bodies, industry associations, and other stakeholders in each country.• Partnerships & Alliances: Build and maintain strategic partnerships, alliances, and joint ventures to enhance market position and operational capabilities. Show less