Jukka Riikonen

Jukka Riikonen

Administrative Assistant

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location of Jukka RiikonenLohja, Uusimaa, Finland

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  • Timeline

  • About me

    Senior Consultant, ServiceNow

  • Education

    • Laurea Polytechnic

      2000 - 2004
      Bachelor of Business Administration (BBA) Services and Customer Relationship Management
    • Lohjan lukio

      1996 - 1999
      Matriculation examination
  • Experience

    • Länsi-Uusimaa Oy

      May 2002 - Aug 2004
      Administrative Assistant

      Summer job in financial administration; invoicing, accounting, customer service & calculation of salaries

    • Ekolitt Finland

      Oct 2004 - Feb 2005
      Sales Consultant

      Selling visibility to companies in Nordic web portal

    • NCH Oy

      Mar 2005 - Apr 2005
      Sales Representative

      Marketing cleaning products to companies and institutes

    • Printcenter HI&F

      Oct 2005 - May 2007
      Sales Promoter

      Sales promotion tasks at retail stores

    • Wincor Nixdorf

      May 2007 - Jan 2016

      Solution Design Working in Nordic Managed Services team; designing solutions based on Wincor Nixdorf's eServices framework Working in Managed Services team; 3rd level POS application support, training end users to banking and retail solutions, documentation tasks, acting as a project manager for EMV pilot Staging of systems, training end users and support teams

      • Solution Architect

        Mar 2012 - Jan 2016
      • Solutions Architect

        Oct 2010 - Mar 2012
      • System Specialist

        Aug 2008 - Oct 2010
      • Project Assistant

        May 2007 - Aug 2008
    • Intermarketing Oy

      Jan 2016 - Jan 2018
      Product Manager

      Product Manager of Back Office solutions.

    • Loomis Value Solutions

      Jan 2018 - Dec 2019
      Product Manager

      Product Manager/Product Owner of Back office solutions.

    • Fujitsu Finland

      Dec 2019 - now
      Senior Consultant
  • Licenses & Certifications

    • ITIL Foundation

      DF Certifiering
      Mar 2012
    • IT Information Library Foundations Certification (ITIL) (v4)

      Wakaru Oy
      Apr 2021
    • Certified System Administrator - ServiceNow

      ServiceNow
      Nov 2020