Lucas Santos

Experience

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  Forums Desembargador Newton Ribeiro Da Luz

  Aug 2010 - Jul 2011

  Apprentice

  I got a great experience in the area of ​​customer service and organization. As a first job I excelled at showing pro-activity, easy adaptability, organization, dedication and good communication.

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  Cellphone.com

  Aug 2012 - Dec 2015

  Manager

  -General in sales, customer service, telemarketing and business organization.-I had great results and was the differential for the company in the sales area.

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  Bank Itaú Unibanco

  Dec 2015 - Sept 2016

  Trainee

  -Focus on sales of payroll-deductible products, banking products and sustainable performance.-Support in the marketing of financial products such as insurance, credit card, capitalization bonds and credit lines.- Analyze, control and check documents, evaluate and meet customer needs.-Knowledge of a bank branch and other products such as consortium, financing and private pension plans.- Constant training (On The Job, E-Learning and others) deepening knowledge.- Periodically monitoring results and performance.-Elegible in all stages of the stage with an average of more than 120% of production. Show less

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  Bank of Brazil

  Sept 2016 - Sept 2018

  Comercial agent

  - Focus on sales and customer satisfaction.-Open personal accounts, customer service, marketing of banking products, investments, negotiations and renegotiations.-Focus on the result.-Development of sales strategies, in order to overcome goals proposed by commercial management.-Execution of commercial actions with emphasis on new business and relationship with customers.-Development and improvement of knowledge through e-learning courses and on the job.

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  Itaú Unibanco

  Sept 2018 - Sept 2024

  Corporate portfolio management, relationships, business, visits and high performance. Gestão, Liderança, Relacionamento, Auditoria, Negócios, Planejamento, Visitas, Alta Performance, Cobrança. - Focus on sales and customer satisfaction.-Open personal accounts, customer service, marketing of banking products, investments, negotiations and renegotiations.-Focus on the result.-Development of sales strategies, in order to overcome goals proposed by commercial management.-Execution of commercial actions with emphasis on new business and relationship with customers.-Development and improvement of knowledge through e-learning courses and on the job. - Focus on sales and customer satisfaction.-Open personal accounts, customer service, marketing of banking products, investments, negotiations and renegotiations.-Focus on the result.-Development of sales strategies, in order to overcome goals proposed by commercial management.-Execution of commercial actions with emphasis on new business and relationship with customers.-Development and improvement of knowledge through e-learning courses and on the job.

  • Business relationship manager

    Sept 2023 - Sept 2024

  • Uniclass Relationship Manager

    Jan 2023 - Sept 2023

  • Commercial Agent II

    Nov 2019 - Jan 2023

  • Comercial Agent

    Sept 2018 - Nov 2019
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  Obramax

  Sept 2024 - now

  Gerente de Expansão Comercial

  Faço parte do Grupo Adeo ( Uma Multinacional Francesa de grande porte ), Tenho como rotina Gestão Comercial, Gestão de Equipes, Liderança, Gestão de Projetos, Pesquisa de Mercado, Planejamento Estratégico, Compras, Auditoria, Controladoria, Relacionamento, Negócios, B2B, Gestão de Estoque, Contratação, entre outras atividades pertinentes para o crescimento da empresa e satisfação de nossos clientes.