Mohammad Burhan Syed Zada

Experience

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  Stone & Wood Co.

  Jan 2005 - Dec 2006

  Assistant Network Administrator

  Basic Management & maintaining of servers, networking, client requests for printing nd file sharingInstalling & configuring Operating systems & Hardware support

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  A M Al Khorafi Est.

  Jan 2006 - Jan 2009

  System Engineer

  IT Support EngineerDeployment of Local Network InfrastructureSupporting & managing the local network Infrastructure including Windows server 2003, 2008, Active Directory, ISA, Exchange 2007, CA Arc Serve (Backup), Cisco ASA, Switches & RoutersDeployment of Microsoft Office SharePoint Server 2007 & Managing the company web portalCustomer Support for Infrastructure based Microsoft & Cisco ProductsSupporting & Managing Client requests for Hardware, Windows, SharePoint & network based tasksCustomer support for deploying Security, Access control & Time Attendance products (Singular, HID, Amtel, Hectrix) Show less

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  KNPC

  May 2009 - Jul 2012

  Senior Systems Specialist

  Worked as a resident Engineer in Kuwait National Petroleum CompanySupporting, Implementing, Troubleshooting & managing the local Infrastructure which includes Operating Systems: Windows server 2003, 2008, 2008 R2, Suse Linux 10 & 11Roles: Active DirectoryServer Applications: Hyper–V, McAfee ePo, VMWare, SCVMM, WSUSHardware Platform: HP Blade Server B & C Series, DL Series, IBM xSeries Co-ordination in different internal Projects:Management & Enhancement of Hyper-V ClusterSystem Center Virtual Machine Manager overall setupHP Open View ImplementationTandberg Tele-presence Installation (Video Conferencing System)Responsible for creating test environments before execution in productionVmware products POC Implementation Show less

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  Tawasul Services Co.

  Aug 2012 - Nov 2013

  Platforms Expert

  IT Operations Team Leader for Customer site (Marafie Group) of more than 300 Users & with a team of 6 EngineersLevel 3 technical support to Resources on major problemsPerforming systems and business analysis for customer site & performing Pre-Sales on different ProductsLeading and managing IT Team in identifying new technologies and solutions for CompanyLeading and controlling IT initiatives & ResourcesPresales service for Systems (Microsoft, VMware products, Server Hardware)Supporting, Implementing, Troubleshooting & managing the local Infrastructure, Customer Sites remotely which includesOperating Systems: Windows, LinuxAD, Hyper–V, Forefront Client Security, Systems Center Suite, Exchange, WSUS, SharePoint Portal, HP Storage, ZIMBRA Mail server, VMware ESXi & VCenter, Backup Systems with tape Management, VLAN & IP Routing, SSO with different Applications Management & Technical Expertise in Projects:Implementation & Management of Hyper-V Cluster for NOCImplementation of Forefront Client Security for Customer siteSystem Center Virtual Machine Manager Implementation + Management Active directory upgrade 2003 to 2008 R2 for Company followed by Exchange upgradeSuccessfully migrated Citrix Application into a Server farm from old hardware to newImplementation of Cisco ASA Firewall for Customer Show less

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  Kuwait Finance House

  Nov 2013 - Dec 2022

  Infrastructure Support Management

  Managing team of 6 to run the Infrastructure operations Multiple sites management & supervision of IT InfrastructurePreparing Local Talent to run IT Operations and mentoring them to achieve necessary milestones Operating Systems: Windows, LinuxServer Applications:AD,Azure,Windows Clusters,SQL,Citrix,Ivanti,SCOM,Exchange, Ent. Vault, ESXi, SRM, VSphere, View Horizon, M365, Symantec EndpointBanking Applications Hands on Troubleshooting: Ethix Core/Banking/KECCS,XTM,RoboticsInvolvement*System implementation from requirement gathering, building, user acceptance testing to production & post prod*Hyper Converged Systems along with VMware Virtualization management & Level 3 support*Change Management*Audit,Frameworks,Baselines for infrastructure*Systems related documentation for policy compliance in regulation with CBK*Complete Management & support for VMWare VSphere Suite(Clusters,HA,FT,DRS)VMWare View Horizon *Infrastructure & Banking apps Drill Tests for DR *Information technology resources are right-sized to meet current and future business requirements in a cost-effective mannerManagement & Technical Lead in Projects:*Implementing Microsoft Azure Services by migrating Test & Dev Environment to cloud*Implementing Office 365 Solution & migrating mailboxes to office 365*Active Directory Upgrade to Windows 2019 Server Core*Migration of Exchange Users to M365*Microsoft Azure Policies,Services,Subscriptions,AIP,MFA,CloudApp Security,DLP & Conditional Access Policies*IT Capacity to meet current and future business requirements in a cost-effective manner*Implementation & Management of IBM Flex & Fujitsu Chassis for Vmware DC*Configuration and administration Included View Horizon Administration,View Composer*Windows & SQL Cluster for different Bank Application Projects*VMWare VDI Project replacing Citrix Thin Clients*VMware VDI Implementation for Banking environment with View Horizon,Connection brokers,Persona,View Composer on 1200 Linked Cloned VMs Show less

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  KIB

  Jan 2023 - Dec 2023

  Platforms Management

  Platforms Lead & Managing team to achieve the Infrastructure Projects deliverablesBudgeting yearly Capital & Operational costs related to infrastructureBuilding Design & Architecture in alignment with stakeholders for existing and new projectsMaintaining Systems health, Hypervisors for Test, Prod & DR EnvironmentsClearing old Audit point for Central regulatory bodySupporting and managing Vendor/Infrastructure LicensesManagement & Technical Expertise in Projects:Performing True-UP & findings GAPs in infrastructure capacity & supporting to fix issuesSolving Issues related to out of support Infrastructure ProductsBuilding Design & Architecture in alignment with Security Department for M365, Exchange, Banking related InfrastructureImplementation & Management of cloud InfrastructureConsultancy for Major Projects on Upgrade for EBankIT, Ethix, KECCS, Reconciliation, Policy & Procedure, Digital OnboardingConsultancy for Datacenter Upgrade Project to latest state of the art standardsPerforming / Executing Enterprise Vault UpgradeFixing years old issue related to PowerBI technology and bringing it up in the environment Show less

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  Burgan Bank

  Jan 2024 - now

  Senior Manager - IT Platforms Management

  Senior Manager IT Platforms for Windows, Linux, Unix, Storage, Database, Cloud