Richard Galeba

Experience

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  System Software Associates

  Jan 1988 - Jan 1999

  Pre Sales, HelpLine

  Team leader assigned to large and medium sized account opportunities. Business process analyst consisting of expertise in the areas of operations management, production control, order entry, procurement, forecasting and costing. Expert in business process mapping tools and work flow analysis. Recruited and mentored pre-sales consultants. Analyzed request for proposals and conducted interviews to qualify new business opportunities. Created sales proposals and presented software benefits to prospects. Prepared and delivered departmental meetings. 3-time Presidents Club member for recognition of outstanding sales achievement in excess of annual quotas. Show less

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  Intentia

  Jan 1999 - Jan 2002

  PreSales

  Evaluated new account requirements and developed sales strategy that included organizing resources, planning a demonstration approach, and creating deliverables. . Assessed prospects requirements and configured software applications to meet those needs. Configured user interface and data collection equipment for demonstrations. Developed and presented a business value approach to the software and implementation projects. Installed and configured software, user-interface, database tools to support demonstration environments. Administered software support for remote offices and partners. Specialized in advanced production planning, supply chain planning, customer order entry, call-center, inventory management, procurement, costing and forecasting applications. Show less

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  Help/Systems, LLC

  Jan 2002 - Oct 2007

  Technical Support team and Instructor

  Provide Development, Education, Implementation, report design consulting and support for Help/System’s business intelligence tool called Sequel. Sequel is an application used to create SQL statements, design reports, configure executive dashboards and provide web access to table and report objects. Participated on software enhancement projects. Documented and demonstrated software errors to technical team. Tested installation and user interface processes. Tested and implemented report output. Tested hardware configurations and connections. Provided support to end user questions and technical support to install, configure and upgrade Windows clients, web access via Apache servers and iSeries database interface. Top services revenue generator for 2005 and 2006. 50% travel to client sites to provide two or three day education courses. Consistently high scores from participant feedback. Show less

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  Silvon Software

  Oct 2007 - Dec 2008

  Managing Consultant

  Hands on project manager for new and existing implementations. Quickly learned Silvon's B/I tool and successfully implemented several projects. Project implementation activities included project design, weekly stakeholder status reports and conference calls, project change management and scope control. Developed custom education material and train the trainer education sessions. Installed and configured application. Created new reports with Visual Studio and view definitions. Configured Sharepoint portals. Project stakeholder for financial reporting application where I provided quality control, testing DTS scripts, user interface design and client support for early adaptors. Also developed install and configuration documentation, along with education material. Show less

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  Fortra

  Aug 2009 - now

  Senior Technical Consultant

  B/I software expert in SEQUEL, ViewPoint and Esend. Support, train and provide consulting services for Help/Systems. SEQUEL is a query tool for System i platforms with DB/2 databases, MS servers with MS/SQL databases or any other JDBC type 4 compliant database. Easy to use query and report generation tool, with automated distribution processes via email or FTP, and file conversion to all forms of ASCII files (PDF. XLS, XML, CSV). I also provide web client support and development for Apache and IIS servers. Show less