Devin Hearns MPA, PMP

Experience

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  Kent County

  Apr 1999 - May 2002

  Youth Program Specialist
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  Michigan Dept. of Corrections

  May 2002 - Jan 2004

  Prisoner Reentry Program Parole Officer
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  Wolverine Human Services

  Jan 2004 - Jun 2007

  Clinical Supervisor / Program Manager

  As a Clinical Program Manager at Wolverine Human Services, I successfully oversaw the daily operations of two residential facilities and all clinical staff. I led innovative service approaches for adverse and reluctant populations, managed the agency recertification process and regulatory visits, facilitated status meetings, maintained a robust community resource network, managed multiple treatment teams, and ensured policy compliance for optimal client care.

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  U.S.VETS

  Oct 2007 - Jun 2010

  Director

  During my tenure at the United States Veterans Initiative, I carried out simultaneous program management of multiple projects while spearheading daily operations of 3 offices in 3 municipalities. I directed a $2 million budget, ensuring compliance with standards and implementing innovative strategies that increased services, benefiting 1,200 veterans annually.

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  Goodwill Industries International

  Jun 2010 - Jan 2013

  Director

  In my capacity, I ensured seamless and efficient workflows by directing the daily operations of 7 offices in 11 municipalities. I strategically managed a budget of $6 million for facilities, services, and staff, employing financialanalysis, monitoring, and compliance strategies to optimize operations and drive cost efficiency.Some of my notable achievements are:✓ Capitalized on revenue streams and expansion opportunities through market analysis and planning.✓ Demonstrated strong project management skills in handling various projects and managing vendor relationships.✓ Collaborated effectively across multiple departments, prioritizing demands, making informed decisions, and communicating effectively.✓ Optimized financial performance by managing the annual operating budget for the Intensive Workforce Services department.✓ Attended and presented during full board meetings and other board committee meetings.✓ Fostered a culture of compliance and effectiveness by ensuring the development and implementation of policies and procedures. Show less

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  AARP Foundation

  Jan 2013 - now

  As a National Director at AARP Foundation, I demonstrate superior leadership ability in advising and driving operational excellence by orchestrating a dynamic team, overseeing daily operations for 103 office locations and a workforce of over 120 employees across 18 states and Puerto Rico. I assume the utmost responsibility for the analysis of policy, legislation on issues necessary for all strategic execution of services, and all administrative and program concerns, including HR, Compliance, Legal Counsel, Finance, IT, and Communications.Some of my notable achievements are:✓ Drive growth and impact by expanding program service options, benefiting 1,100+ participants.✓ Oversee transition to Salesforce CRM, reducing IT costs by $600,000.✓ Supervise a $84 million budget for facilities, services, and staff.✓ Empower and motivate a high-performance team of regional directors in multiple locations.✓ Ensure clean audits for various foundation and government stakeholders.✓ Champion public relations activities in new markets, increasing awareness and community involvement.✓ Lead successful collaborations by navigating complex vendor contracts and negotiations for large- scale multistate initiatives.✓ Drive strategic growth initiatives through market research and risk analysis, expanding services into additional communities. Show less

  • National Director

    May 2018 - now

  • Assistant National Director

    Jan 2013 - May 2018