Keith Moan

Experience

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  RetroFit Inc

  Jan 1990 - Jan 1996

  Senior Field Engineer

  Devised and implemented preventive maintenance programs and kept performance and maintenance records on equipment.Installed, configured and maintained computer networks for clients throughout New EnglandAnalyzed equipment failures to determine causes, and recommended corrective action.Implemented ISO 9001 processes and procedures within the account group. Improved technical knowledge through, video training, Computer based training, and formal classroom assignments.Diagnosed and corrected failures in assigned hardware products to restore proper operation in minimum time.Established and maintained site log information, appropriate spares inventory, updated diagnostics and documentation, and adhere to ISO 9001 procedures. Show less

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  Sungard Shareholder Systems

  Jan 1996 - Jan 2002

  IT Manager

  Amended, updated and maintained databases as necessary, ensuring that at all times it is adequately documented.Assisted other staff in the use of Access and its integration with other Office products and 'troubleshoot' problems.Analyzed and provided reports on data and dealt with data queries from other staff.Developed a knowledge strategy for the organization to ensure information is available to staff in a timely manner.Acted as the main day to day contact for the IT support provider and as the administrator for the Windows NT system in conjunction with the IT support provider.Actively participated in the procurement of hardware and software in conjunction with the IT support provider.Provided basic training on Windows NT and related software for other staff. Oversaw Y2K command center for FFEIC complianceTraveled to client sites to install proprietary financial trading software Show less

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  CCCSSNE

  Jan 2003 - Jan 2005

  Manager of IT Services

  Technologies used daily: Windows 2000, Windows NT Active Directory, Terminal Services, Citrix Metaframe, Cisco Pix Device Manager, Veritas Backup Exec, TCP/IP, IP Voice Telephony, DNS, DHCP, SQL Server, Microsoft Office; Create and promote a structured and efficient collaborative team environment.Demonstrate exceptional project management skills in planning, coordinating, and overseeing facilities' compliance with applicable governmental regulations, internal policies and procedures.Plan, coordinate, direct, and design IT-related activities of the organization.Provide administrative direction and support for daily operational activities. Work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Define and implement IT policies, procedures, and operational practices. Identify, recommend, develop, implement, and support cost-effective technology solutions.Maintain and support Voice over IP phone systemInstalled Wide area Citrix based network in RI, Mass, and CT Show less

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  SBSB INC

  Jan 2005 - Jan 2007

  Senior Network Administrator

  Technologies used daily: Windows 2000, Windows NT, Windows 2003, Linux, Active Directory, Terminal Services, Citrix Metaframe, Cisco Pix Device Manager, Veritas Backup Exec, TCP/IP, IP Voice Telephony, DNS, DHCP, SQL Server, Microsoft Office; Manage all aspects of day to day network operationsEnsure 24x7 network performanceBuild and deploy Microsoft IIS serversSupport and maintain proprietary phone system based on LinuxIntegrate newly acquired divisions into the main corporate network Show less

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  Landmark Medical Center

  Jul 2007 - Sept 2011

  Network Operations Manager

  Technologies used daily: Windows 2000, Windows NT, Windows 2003, Linux, Active Directory, Terminal Services, VMWARE, Veritas Backup Exec, TCP/IP, DNS, DHCP, Microsoft Office; Manage all aspects of day to day network operationsEnsure critical 24x7 operation of network Infrastructure and serversManage a staff of six professionalsParticipate in budgetingManage vendor relationshipsCreate performance evaluations for all staffParticipate in planning meetings to deploy new technologiesImplemented monitoring systems to alert on environmental or network issues.Performed yearly DR exercise utilizing Sungard facility Show less

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  Steward Healthcare

  Oct 2011 - Jun 2015

  Systems Engineer

  Technologies used daily:, Windows 2003, Active Directory, Terminal Services, VMWARE, Veritas Backup Exec, TCP/IP, DNS, DHCP, Microsoft Office, Macafee•Built Macafee EPO server console for Hospital operations•Assisted in containing a major virus breakout•Ensure critical 24x7 operation of network Infrastructure and servers•Participated in integration of Physician practices

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  ConexSys

  Jan 2015 - Jul 2018

  SaaS Administrator

  • Oversee daily operations for a Cloud-based environment that serves the company’s client base• Play a key role in introducing new client websites and databases• Manage Microsoft patches and respond to Helpdesk tickets from clients as needed

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  Foxborough Regional Charter School

  Jul 2018 - now

  • Retired

    Jul 2018 - now

  • Technology Director

    Jul 2018 - Jul 2023