Ann M. Frank

Experience

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  Adelman Travel Group

  Aug 1999 - Jan 2008

  Organized and planned meetings ranging from ten person board sessions to high end all inclusive incentive programs to trade show events for over a 1000. Responsible for planning and coordination from beginning (site selection and proposal) to end (on site management and surveying attendees for feedback).Specialized in new and creative meetings, both internally and for corporate clients. Development and management of over 75 staff with operations at multiple sites and location for corporate travel clients including streamlining processes, training and development and proactive management of staffing and budgeting for both on site and remote offices. Actively managed staff through corporate and client reduction in force situations, and helped control attrition through coaching and development of staff. Increased business by 30% via implementation and retention of up to 100 clients in a variety of industries. Included extensive training on company products for clients via onsite, virtual, and filmed training sessions.

  • Meetings and Incentives Operations Manager

    May 2005 - Jan 2008

  • Senior National Account Manager

    Jan 2002 - May 2005

  • Account Manager and Reservations Center Manager

    Aug 1999 - Jan 2002
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  Mark Travel Corporation

  Jan 2008 - Oct 2015

  Associate Manager

  Client services for events and meetings from initial contact through contracting and hand off to service staff as needed. Negotiate proposals and contracts with clients, third parties and vendors on a daily basis.Review and audit all contracts for clients from a team of 30 plus sales and service agents.Implement new technology for client and program management. Early adopter of CRM and assisted with team design of applicationsManage staff and operations for group travel for leisure and corporate clients. Emphasis on growing staff, cross training and mentoring employees during critical time periods, including ongoing reorganization and management change. Nominated to company's Human Resources Wellness committee, helped attain Welcoa Well Workplace Gold in first year of application. Managed events and subcommittees including recruitment of coworkers for various projects and events Show less

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  Aquent

  Oct 2015 - Mar 2017

  Kohler - Corporate Communications Project Manager

  Contract assignment providing project lifecycle management of creative and marketing projects for clients and vendors. Included graphics and communications for showroom openings and trade shows, and asset creation including literature, web sites, and advertising. Focused on kitchen and bath for global and international teams and markets. I was a power user of the corporate DAM platform for resourcing and sharing assets to support team members and projects.

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  BVK

  Mar 2017 - now

  Digital Asset Management and Licensing Resource

  I support and manage a lot of different parts of agency life. I'm a registered DAM Guru who has experience with both Webdam/Bynder and Widen platforms. I manage the digital assets and library as well as coordinating associated projects including onboarding both internal and clients users. I also research and manage rights, permissions and trademarks as well as estimating and confirming licensing terms for purchase of creative assets.