Sandra Dsouza

Experience

• 

  Reuters

  Jan 1997 - Mar 2003

  Technical Assistant

  • Played a role as Customer Support Engineer which involved, attending customer, and resolving technical issues.• Server installation and maintenance• Datacenter and inhouse support• Purchase of spares • Inventory Management • Equipment’s Life Cycle Management

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  GTL LTD BPO & IT Services

  Mar 2003 - Mar 2006

  Assistant Manager IT Infrastructure

  Responsible for:• IT Procurement • Complete Vendor Life Cycle Management • Inventory Management • Equipment’s Life Cycle Management

• 

  Epicenter Technologies Pvt. Ltd

  Mar 2006 - Jul 2007

  IT Manager
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  Accenture

  Aug 2007 - now

  Responsible for End –to End delivery of Infrastructure scope within timeline.Partnered and collaborated with functional leaders across finance, strategy, business management and supply & demand to achieve common goals.Facilitate collaborative design session workshops, followed by a comprehensive review with the project sponsor and SteerCo, to obtain formal approval and validation of the design.Collaborate with senior leadership, strategy and enabling successful IT transformation and delivery across Products encompassing multiple projects.Minimize business disruption by leveraging change management as a key strategy to execute a seamless migration.Empower teams to achieve predictable, measurable, secure and compliant delivery excellence through agile tools, frameworks and processes to achieve predictable business value outcomes Show less A Program and Project Senior Manager with over 25 years of extensive IT experience across multiple business sectors. Strategic leader, practicing agile project management and delivery methods with a record of achievement in providing comprehensive program value realization, full lifecycle project management.Demonstrated success in delivering high value programs focused on maximizing results, reducing costs, and establishing strategic partnerships. Strong customer centric professional with experience developing customer centric solutions. Show less

  • Delivery Lead-Infrastructure Managed Services and CLM Practices

    Feb 2024 - now

  • Program and Project Mgmt Sr Manager

    Jun 2021 - now

  • Program Manager

    Jan 2017 - May 2021

  • Project Manager

    Sept 2012 - Dec 2016

  • Procurement Practitioner

    Aug 2007 - Aug 2012