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Madison Burns

Madison Burns

Hostess

Followers of Madison Burns1000 followers
location of Madison BurnsRedmond, Washington, Estados Unidos

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  • Timeline

  • About me

    Senior Event Planner at Compass Group, Microsoft

  • Education

    • Washington State University

      2013 - 2017
      Bachelor of Arts - BA Hospitality Business Management

      Activities and Societies: Alpha Gamma Delta -Recipient of the Janice Beckman Endowed Scholarship and the University Achievement Scholarship-Four years of President's Honor Roll

  • Experience

    • Ristorante Simone

      Dec 2013 - Jan 2014
      Hostess

      -First point of contact with customers in upscale Italian restaurant-Determined the restaurant flow by seating people in the best places at appropriate times

    • Washington State University

      Apr 2014 - May 2017
      Front of House

      -Served at catering events ranging from casual buffets to formal five-course meals for up to 100 people-Analyzed event order forms to determine ideal room and table set-up -Engaged with guests throughout events while catering to their needs-Trained new employees to set up correctly, serve guests, and clean up

    • LTC Solutions

      Jun 2014 - Aug 2014
      Office Assistant

      -Researched and reached out to potential new clients -Planned company parties and meetings -Created travel itineraries for employees -Tasked with office logistics

    • Marriott International

      May 2015 - Aug 2015
      Front Office Intern

      -Efficiently checked in 50-150 guests per day-Resolved guest complaints in a timely manner-Conducted daily guest audits and credit checks during overnight shifts

    • Sahalee Country Club Inc

      May 2016 - Aug 2016
      Server

      -Served food and drinks during banquet events such as weddings and business meetings for up to 300 people-Formed relationships with members while ensuring that they had great dining experiences-Communicated between the kitchen and the guests to deliver correct orders and collect accurate payments

    • Chateau St. Michelle

      May 2017 - Aug 2017
      Guest Services Representative

      -Educated guests about wine to provide enriching tasting experiences -Assisted guests by suggesting wines they would enjoy and answering any questions -Provided service at events ranging from 70 person receptions to 4,300 person concerts

    • Compass Group USA

      Aug 2017 - Apr 2022

      -Support guests at Microsoft events ranging from small meetings to 1000 person summits-Coordinate meeting spaces and conference supplies-Verify catering and furniture is to the client's specifications

      • Event Planner

        Aug 2019 - Apr 2022

      • Catering Coordinator

        Aug 2018 - Aug 2019

      • Conference Services Coordinator

        Aug 2017 - Aug 2018

    • Compass Group at Microsoft

      Apr 2022 - now
      Senior Event Planner

  • Licenses & Certifications

    • Washington ServSafe Alcohol Program

      ServSafe National Restaurant Association

    • ServSafe: Food Protection Manager Certification

      ServSafe National Restaurant Association
      Jan 2014