Adam Mertes

Experience

• 

  Recovery Management Services

  Nov 2007 - now

  Controls a wide range of projects requiring monitoring to ensure compliance, risk, governance, and client informationmanagement accuracy and performance. Conducts research on laws, regulations, emerging trends, standards, and risks, andoffers sound recommendations for improvements that ensure the company’s security, stability, and reliability.Some key achievements include:Introduced and implemented a fully functional Compliance Management System (CMS).Managed operational policies and procedures certifying strict compliance with regulatory standards, and laws.Integral participant for all client audits, which entailed monitoring the receipt of materials, the delivery of time-sensitiveremediation of findings and/or observations, and reporting requirements for emerging risks and trends. Show less

  • Director of Regulatory Compliance

    Jul 2019 - now

  • Director of Training And Development

    Jul 2019 - now

  • Director of Operations

    Jul 2015 - Jul 2019

  • Collections Supervisor

    May 2010 - Jul 2015

  • Collections Specialist

    Nov 2007 - May 2010