Samantha Ballance

Experience

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  Coastal Edge Surf and Skate Company

  Aug 2010 - Aug 2011

  Shift Leader

  As a shift leader, it was my responsibility to manage the sales associates through positive reinforcement and displaying outstanding customer service to every customer. Undergoing extensive brand knowledge and awareness training helped me ensure that the store was running in an appropriate manor as well as our customers found products that best fit both their needs but also their style. I was also responsible for opening and closing operational activities.

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  Career Management Center of Old Dominion University

  Jan 2012 - May 2013

  Marketing and Production Assistant

  As a marketing and production assistant, it was my responsibility to maintain and create various social media sites such as Facebook and Pinterest. Promoting events via flyers that I designed was a primary function of my position. I documented Career Management Center events via photography and essay formats which showcased the amount of attendants, both students and companies, and how successful each event was.

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  Victoria's Secret

  May 2012 - Aug 2012

  Sales Associate

  As a sales associate, it was my responsibility to provide outstanding customer service. Working primarily in the PINK and Beauty sections, I was able to engage with customers of all types which helped further my understanding and appreciation for customer service.

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  Pacific Sunwear

  May 2012 - Apr 2015

  Assistant Manager

  As a part-time assistant manager, it was my responsibility to manage the sales associates through positive reinforcement and displaying outstanding customer service to every customer. Becoming knowledgeable about all of our brands and policies to ensure that our store operates efficiently is of utmost importance, and was key to performing my job effectively. I was also responsible for opening and closing operational activities as well as carrying out visual displays, promotional changes, and monitoring payroll. Show less

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  Northwestern Mutual

  Nov 2013 - Feb 2014

  Marketing and Administrative Coordinator

  As a marketing and administrative coordinator to DeAndre Coke, it was my job to expose DeAndre to as many opportunities as possible as well as provide administrative support for his clients. DeAndre relies not only on his own knowledge and experience, but also on the expertise of a team of specialists available through the Network. Together, we can provide innovative solutions and professional direction to help clients accomplish their objectives. Please let DeAndre know how he might be able to help you realize your vision for the future. Show less

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  NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

  May 2015 - Aug 2015

  Merchandiser - Beer & Soda

  As a Merchandiser, I was responsible for vendor relations on both a local and national level. I interacted with them frequently on basis of items, advertising, and billing back money. I helped to develop initial advertising campaigns and layouts in order to solicit higher sales. Throughout my time at the Navy Exchange, I conducted several audits on our items, highly used files, and filing system.

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  Naval Supply Systems Command Business Systems Center

  Aug 2015 - now

  Contracting Division Director

  As a Contract Specialist and Supervisory Contracting Officer with an unlimited warrant, I am a part of the Acquisition Workforce for the Department of the Navy. I am responsible for awarding and administering supply and service contracts to support the Navy regional customers worldwide. Undergoing extensive acquisition planning training helped me to ensure that the I am procuring the best value for both the Government and tax-payers.