Laura Bujalance

Experience

• 

  Camping Valldaro

  Jun 2001 - Oct 2005

  Front Desk clerk

  Camping Valldaro is a big resort at the Costa Brava, Spain, in which I worked for 5 consecutive seasons.Tasks included:- Check-in, check-out.- Billing, reservations, winning over the clientele, teaching new staff members.- Tourist information.

• 

  University of California, Santa Barbara

  May 2005 - Jun 2005

  Intern Position: teacher assistant

  Tasks included:- Teaching and tutoring a group of students of Catalan at the University.- Help in in-class tasks and development of follow-up language activities and exercises.

• 

  Teatre Lliure

  Feb 2006 - May 2006

  Intern Position: translator

  As part of the University internship program, my task at Teatre Lliure was to translate from English to Catalan the play "This is how it goes", by Neil Labute. Final grade: A.

• 

  Hotel Rosamar

  Jun 2006 - Oct 2007

  Front Desk manager

  Hotel Rosamar is a small family-run hotel by the Costa Brava, Spain.Tasks included:- Check-in, check-out.- Billing, reservations, accounting, winning over the clientele, coaching new staff members, client management, tour operator management.

• 

  CRIIT Research Centre

  Feb 2007 - May 2007

  Research Assistant

  The CRIIT initials stand for the Research and Innovation Centre for Tourism Enterprises. It is an independent foundation by the University of Girona, Spain.Tasks included:- Translation of research projects into English.- Writing final research documents.- Assist in research tasks: interviewing, data gathering, data processing.

• 

  Grup Costa Brava Centre

  Jan 2008 - Mar 2010

  Media and communications manager

  Head of the communications and media department of a locally influent tourism association. Tasks included:- Control and follow-up of daily press; creation of press clipping library and data base; management and update of website content; permanent issuing of press notes; organization of press conferences.- Creation and revision of literary content in publications (magazines, catalogues, brochures, books, guides...).- Translation to English, French, Spanish and Catalan from English, French, Spanish and Catalan. Show less

• 

  Tourist Office of Spain

  Apr 2010 - Apr 2012

  Marketing assistant

  Assistant in the marketing department of the Spanish Tourist Board in Canada: organization of events, coordination and attendance at trade shows, PR, etc. Emphasis on online marketing and maintenance of specialized websites for the Canadian MICE market.Also assisting in everyday tasks: tourist information, media relations, market research analysis, etc.

• 

  Grup Costa Brava Centre

  Jun 2012 - Dec 2012

  Freelance

  - Local supervision and guide of the “Catalunya Cuina I Golf” gastronomy press trip for the French and Spanish markets, by Cuina de l’Empordanet, Agència Catalana de Turisme and Patronat de Turisme Girona-Costa Brava. - Marketing consultant for Q-Global, in the elaboration of a viability and concept development study for a new hotel in the Pyrenees.

• 

  Catalan Tourist Board/ Agència Catalana de Turisme

  Jan 2013 - Dec 2014

  Communication and marketing assistant

  - Junior in the communication department of the Catalan Tourism Board in Belgium, Netherlands and Luxemburg: coordination and attendance at trade shows, organization of press and familiarization trips to Catalonia, creation and distribution of e-newsletters, etc. - Specialization in the MICE market.- Also assisting in everyday tasks: tourist information, media relations, market research analysis.

• 

  Surya Retreats

  Sept 2013 - Dec 2018

  Founder and Manager

  www.SuryaRetreats.comSurya Retreats is a a yoga holiday planning organization in Spain. We help yoga teachers find the best suppliers to organize the perfect retreat for their yoga students.Surya Retreats was born out of my need to show all fellow yogis what Spain has to offer. A yoga practitioner myself, I have worked internationally over the last 10 years in the tourism industry, specializing in destination marketing for my home country.

• 

  COSTA BRAVA VERD HOTELS

  Oct 2015 - Nov 2016

  Sales Manager

  Sales manager for a hotel chain of more than 80 independent hotels on the Costa Brava and Catalonia (Spain).- Design and development of marketing and communications plan. - Negotiation of contracts with tour operators and travel agencies. - Assistance to trade shows and workshops.- PR with the media. - PR with associated hotels and new hotel acquisition.

• 

  GNA Hotel Solutions

  Dec 2016 - now

  SEO & Content Strategist

  Working in the marketing department and dealing with big and small hotels hotels worldwide. Coordinating SEO strategies as part of the big marketing picture, which ultimately improves direct sales and online distribution.