Stephanie Murphy

Experience

• 

  Stryker

  Aug 2005 - now

  Communicate with our customers and sales team members regarding the status of the customers accounts and past due invoices.Collect 2 dispute resolution coordinator – communicating with internal and external customers to resolved invoice disputes, unapplied cash and charge backs Review daily orders on credit hold to determine credit risk. Make hold/release decisions based on divisional requirements. Also review customer’s history and DNB to assign and maintain credit limits. Manage and process third party collections placement.Train new collectors. Government Accounts – successfully worked within the government system IRAPT (WAWF) to grant contact admin rights and created new roles for users. Successfully maneuver through the system, entering invoices for multiple Stryker divisions, finding contract copies, invoice history and payment details Show less

  • Lead Collections Specialist

    Oct 2024 - now

  • HR Operations Leaves Specialist

    Dec 2021 - Oct 2024

  • Sr. Distributor Reporting Dispute Specialst

    Dec 2020 - Dec 2021

  • Sr. Accounts Payable Coordinator

    Oct 2018 - Dec 2020

  • Senior Credit and Collections Coordinator

    Aug 2005 - Oct 2018