Pramod Zacharia

Experience

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  Charangat Softech Exports Pvt. Ltd

  Aug 2002 - Feb 2005

  Technical Consultant (Linux)

  Role involved a ‘help-desk’ engineer for all Linux client based applications and general server problems.

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  Wipro Technologies

  Mar 2005 - Aug 2007

  Unix / Linux Systems Administrator (L2 and L3 support)

  This project is intended to upgrade all Unix / Linux servers as per Shell Trust Domain and SOX policy. Patching the systems like IBM AIX 5.x CSP, Sun Solaris 8 and 9 versions and Red Hat EL 3. Servers are located in different locations like Houston, Amsterdam and Cyberjaya (Malaysia), as part of different level of support projects Shell sent me to The Netherlands to work and gather knowledge on various level of business units.

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  Credit Suisse

  Sept 2007 - Mar 2009

  Market Data Technician – Market Data Technology

  The Market Data services group supports the firm’s most critical real-time market data platforms across the Bank. To provide our customers and clients the best possible service in an increasingly challenging environment we will further globalise our support model and leverage the capabilities of Singapore. Testing of new release of Reuters Market Data Service applications like Market Data Hub and Point 2 Point versions on the current Red Hat customized build and deploying the same to RMDS architecture is included in this job profile. This project is intended to build Red Hat OS image build for Market Data Technology Team. Task includes adding new patch update released by the vendor using the distribution tool developed internally to remote sites. Show less

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  Research In Motion - RIM - Blackberry

  Mar 2009 - Aug 2009

  Service Engineering Specialist – BB Relay Technology

  RIM is known as Research In Motion, they are the creators of BlackBerry handhelds which is known to everyone. The job role is known as Service Engineering Specialist, the team which support and maintain their BlackBerry Core Infrastructure known as Relay. This technology is RIM own architecture which all components are built and maintained within RIM in-house team. This technology contains three domains which are Red Hat / Suse Linux, IBM AIX, Microsoft Windows and Oracle DataBase.

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  AIA

  Sept 2009 - Aug 2010

  Unix / Linux Admin

  Part of the transition project team which is based in Malaysia / Singapore, responsible for all AIA customer-facing computer systems. I was responsible for all of the machines that run RedHat EL / SuSe Linux and Sun Solaris 9 and 10. This task has the responsibilities of preparing documentation for knowledge transfer/preparing shell script for system auditing for on-boarding servers and L3 System administration.

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  Optimum Solutions (S) Pte Ltd, Singapore

  Sept 2010 - Aug 2016

  Senior Unix System Administrator

  Deputed at Deutsche Bank's core infrastructure team supporting Unix / Linux servers.Managed support of UNIX environment in Singapore and other APAC locations, integrating with global standard tools and processes and ITIL based structure. Project Management on OS patch planning and deployment, scheduling the change management requests for patch deployment after consulting about the downtime with the server owners. Datacenter migration from one location to another - lift and move of servers - pre-checks and post checks during the server move. Dealt with internal and external (KPMG) audit requests and prepared documentation related to the audit points. Cyberark password management tool setup on Unix / Linux hosts and Secure Shell (ssh) key migration-related for Universal Key Manager (Inhouse developed too for managing SSH keys). Show less

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  DXC Technology

  Jan 2019 - Mar 2020

  Associated with DXC Technology (Formerly HPE) as Client Capability Lead - Unix Operations a team of 20 senior Unix system admins (L3/L4) handling Deutsche Bank's core infrastructure team. Responsibility involves managing and resolving escalations and setting-up improvement processes on approx. 50k configuration items in bank's data centre. Day-to-day escalations from L2 team related to hardware errors, customer/application requests to run the bank, managing OS migrations plans are the key responsibilities. Show less

  • Client Capability Lead - Unix Operations

    Sept 2016 - Mar 2020

  • IDM Availability Engineering - iSolve

    Jan 2019 - Dec 2019
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  Deutsche Bank

  Mar 2020 - now

  Vice President