
Connie Ho
Zara: Assistant Manager (Men’s)

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About me
Territory Manager at BCLC
Education

Kwantlen Polytechnic University
2011 - 2016Bachelor's degree Criminology
Experience

Inditex
Sept 2006 - Sept 2010Zara: Assistant Manager (Men’s) Planning and strategizing for monthly sales target Analyzing and merchandising floor plan to coordinate with sales trend, new merchandise and mark downs. Coached staff to maximum performance and trained new managers Exceeded monthly sales targets consistently by over 12% Managed schedules and labour budgets
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Canadian Forces - Cadet Instructors Cadre (CIC)
Apr 2011 - Jul 2021Cadet Cadre Instructor Currently in the commissioned rank of Lieutenant (Air Force) Responsible for training and development of all cadets in leadership and instruction Assistant Training Officer: assisting in creating training schedules, coordinating optional training activities for cadets Drill Team Officer: coordinating compulsory and precision routine Assistant Administrative Officer: assisting in weekly administrative duties such as entering data, extracting data and organizing administrate paper works Show less

Cactus Club Cafe
Jan 2012 - Dec 2017Shift Leader, Bartender, Server Manage front of house staff of 15+employees Train new bartenders on duties behind the bar, cocktail standards and service standards Hold staff accountable in order to maintain compliance to company policies Ensure environment of restaurant is up to par with standards Ensure every guests in the restaurant is satisfied with their experience

Breakthru Beverage Group
Mar 2017 - Jul 2021After just a little over a year in my junior sales role in the Fraser Valley, I was promoted to the Territory Manager for On-Premise Downtown Vancouver role. Managing accounts of over 135 in the On-Premise channel for Downtown Vancouver varying from National, Regional Key Accounts and Independent Accounts. Working directly with accounts to establish a new, long and credible relationship with customers on strategies to increasing revenue sales through well distribution, new points of distribution and menu creation. Utilizing price comparison data to demonstrate the best profitability against competitors with our brands Activate programming and brand concepts to appropriate accounts to help drive revenue for their business utilizing our brands Effectively managed multiple budgets with different fiscals years including A&P, T&E, On-Premise Commercial Planning, Regional and National Key Account spends.Territory Performance F19:Achieved overall territory growth in all channels at +2.2%On-Premise Independent Channel: +4.7%•Spirit Category: +12.4%•Beer Category: +1.6%•Wine Category: +36.4% Show less Focused on managing BCL Government Retail Liquor Store, Private Retail Liquor Store and On-Premise accounts for the Fraser Valley of British Columbia. Working directly with accounts to establish a long and credible relationship with customers on strategies to increasing revenue sales through product pricing, placement and promotional value. Effectively plan on a daily, weekly or monthly/quarterly basis, with quota and distribution objectives within Off/On Premise customers; focusing on territory growth, product distribution, menu listing, brand positioning, advertising, marketing and forecasting. Effectively managed multiple budgets with different fiscals years including A&P, T&E, Rate of Sale, On-Premise Commercial Planning, Regional and National Key Account spends. Territory Performance F18:Achieved overall territory growth in all channels at +7.8%Private Retail Channel: Overall growth of +17.3%On-Premise Channel: Overall growth of +4%Wine Category: Overall growth of +106%Accomplishment: Nationals 2018 BC Retail Excellence Nominee Award Show less
Territory Manager
Oct 2018 - Jul 2021Territory Associate
Jul 2017 - Oct 2018Retail Merchandiser
Mar 2017 - Jul 2017

BCLC
Jul 2021 - nowTerritory Manager
Licenses & Certifications

WSET ll
WSET — Wine & Spirit Education TrustAug 2019
Serving It Right
Responsible Serve BCSept 2020
Certified Beer Server
Cicerone® Certification ProgramApr 2018
Languages
- caCantonese
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