Mike Chapel

Mike Chapel

Followers of Mike Chapel388 followers
location of Mike ChapelOconomowoc, Wisconsin, United States

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  • Timeline

  • About me

    Operations Manager

  • Education

    • Waukesha County Technical College

      2006 - 2008
      Associate's degree Graphic Design
  • Experience

    • OfficeMax

      Nov 2007 - Nov 2012

      As an Assistant Store Manager I was responsible for assisting the Store Manager in the day-to-day operations of the store. In this position I developed associates for promotion and communicated clear expectations to store leadership team and associates in order to achieve company objectives consistently. I was responsible for staffing needs and hiring while staying within the payroll budget. As an Operations supervisor at Officemax I was responsible for Customer Service, Merchandising, Training, Leading the Team and Plan-o-gram's. The main focus was inventory management. I was in charge of out-of-stock audits and data integrity. I was responsible for all incoming or outgoing merchandise. I worked with several vendors like Microsoft,Garmin and HP directly regarding merchandising.

      • Assistant Store Manager

        Apr 2008 - Nov 2012
      • Operations Supervisor

        Nov 2007 - Apr 2008
    • Goodwill Industries of Southeastern Wisconsin, Inc.

      Nov 2012 - Nov 2013
      Retail Coordinator

      As a Retail Coordinator I contribute to Goodwill by leading my retail store and donation site to achieve the overall goals that are set. As a supervisor I am responsible for opening/closing the store, managing register efficiency, achieving daily production goals, providing excellent customer service, and developing associates through coaching and training.

    • Batzner Pest Control

      Nov 2013 - Sept 2023
      Service Professional

      As a service professional with Batzner pest control I deliver high quality pest control solutions in residential and commercial settings.

    • Rentokil Pest Control North America

      Jul 2016 - Sept 2023
      Operations Manager

      In this roll I manage day to day operations of a team of pest technicians. This would include scheduling, route efficiencies, KPIs, we well as training and development. My territory covers both commerical and residential.

    • Acuren

      Sept 2023 - now
      Operations Manager
  • Licenses & Certifications

    • Wisconsin Master Technician

      WIsconsin pest Control Association
      Apr 2017
    • Advanced Pest Management

      Purdue University
      May 2015
    • Wisconsin Trapping

      Wisconsin Department of Natural Resources (DNR)
      Mar 2019
    • 7.1 Structural Pest Control

      Wisconsin Department of Agriculture, Trade and Consumer Protection
      Nov 2013