Mike Chapel

Experience

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  OfficeMax

  Nov 2007 - Nov 2012

  As an Assistant Store Manager I was responsible for assisting the Store Manager in the day-to-day operations of the store. In this position I developed associates for promotion and communicated clear expectations to store leadership team and associates in order to achieve company objectives consistently. I was responsible for staffing needs and hiring while staying within the payroll budget. As an Operations supervisor at Officemax I was responsible for Customer Service, Merchandising, Training, Leading the Team and Plan-o-gram's. The main focus was inventory management. I was in charge of out-of-stock audits and data integrity. I was responsible for all incoming or outgoing merchandise. I worked with several vendors like Microsoft,Garmin and HP directly regarding merchandising.

  • Assistant Store Manager

    Apr 2008 - Nov 2012

  • Operations Supervisor

    Nov 2007 - Apr 2008
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  Goodwill Industries of Southeastern Wisconsin, Inc.

  Nov 2012 - Nov 2013

  Retail Coordinator

  As a Retail Coordinator I contribute to Goodwill by leading my retail store and donation site to achieve the overall goals that are set. As a supervisor I am responsible for opening/closing the store, managing register efficiency, achieving daily production goals, providing excellent customer service, and developing associates through coaching and training.

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  Batzner Pest Control

  Nov 2013 - Sept 2023

  Service Professional

  As a service professional with Batzner pest control I deliver high quality pest control solutions in residential and commercial settings.

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  Rentokil Pest Control North America

  Jul 2016 - Sept 2023

  Operations Manager

  In this roll I manage day to day operations of a team of pest technicians. This would include scheduling, route efficiencies, KPIs, we well as training and development. My territory covers both commerical and residential.

• 

  Acuren

  Sept 2023 - now

  Operations Manager