Melody Mok

Experience

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  The Epping Club

  Mar 2007 - Jun 2011

  Food and Beverage
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  RE Hospitality

  Oct 2011 - Jul 2013

  Events Team Leader

  I worked part time with RE Hospitality in leading and supervising work events throughout London. Monitoring performance levels, ensuring time delivery schedules are being adhered by and ensuring staff productivity is in accordance to set standards throughout service.

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  'SMITHS'

  Jan 2012 - Aug 2013

  Event Sales Coordinator

  In this role, I was responsible for:Proactively identifying potential clients (predominantly London based corporates) through targeted prospecting, cold calling and networkingAttending and contributing to weekly sales meetings with managers from all departments to develop strategies and improve processesConducting wine and cocktail training with restaurant staff every 6 monthsResponding to incoming phone and email queries relating to corporate functions and special eventsNegotiating agreement terms and closing deals effectivelySetting client appointments, visiting clients, listening to their needs and presenting ideas and solutions in line with their budgetDirecting operational staff to ensure smooth running of every eventCompiling material for event programs, maintaining mailing lists for distributing of event calendar or other pertinent information Show less

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  News Corp Australia

  Sept 2014 - Aug 2015

  Sales and Advertising Account Manager

  Managing client relationships through the whole process of acquisition, creative design, campaign tracking and business developmentGenerating and sustaining new business through research and cold calling to various businesses ranging from small to national firmsDeveloping marketing communication campaigns, achieving client goals and sustaining strong long term customer relationshipsRetaining existing clients by exploring opportunities in adding value to the company and generating the most effective exposure in campaigns through digital and print optionsStrong negotiating skills in communicating and closing dealsDeveloping graphic design creative for client approval / modification Show less

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  Foodora

  Sept 2015 - Dec 2015

  Corporate Business Development Manager Dubai

  Foodora, an online food delivery platform which targets to deliver restaurant food to customers in the time frame of 35 minutes. With operations in 21 cities across 15 countries, we are currently the fastest growing start-up globally. My responsibilities included:Setting up sales meetings face-to-face with restaurant owners and corporate global company directors Communicating and working simultaneously with corporate business development manager across Europe, Canada and Australia in securing leads with global companies Managing and growing relationships with partner restaurants / corporate clientsIdentifying gaps, assisting partner restaurants in increase online sales through FoodoraRestaurant administration support (e.g. online menu updates, payments)Creatively marketing restaurants with on and offline marketingFacilitating back end IT operations with our corporate platform Show less

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  ELEMENTS CATERING DUBAI

  Jan 2016 - May 2018

  Identifying and establishing new accounts across luxury brands and corporate clients through cold-calling and face-to-face meetingsResponsible for all aspects of assigned events including selecting vendors and venues, writing and proofing event communications, providing on-site support and maintaining firm company standardsLeading and executing catering events off-siteNegotiating and closing sale contracts with corporates & private accounts Monitoring and evaluating the activities / products of key competitors and identifying new opportunities to drive the business forward Focusing on growing and developing existing clients, together with generating new businessCoordinating with suppliers and clients on a day-to-day basis in order to organise and execute client’s events from set up, styling, floristry, catering and entertainmentCreative thinking with new opportunities to establish potential growth within the businessSales and performance training for new employeesParticipating in networking events outside of regular work hours Show less

  • Business Development Manager

    Apr 2016 - May 2018

  • Sales & Events Coordinator

    Jan 2016 - Apr 2016
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  DoubleTree By Hilton Dubai - Business Bay

  Aug 2018 - Feb 2020

  Assistant Manager Corporate Sales
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  Dubai World Trade Centre

  Feb 2020 - May 2020

  Assistant Sales Manager
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  Curious Elephant

  Jul 2020 - now

  Matriarch (Founder)