Samarth Chavan

Experience

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  MDIndia Healthcare Services (TPA) Pvt. Ltd.

  Dec 2019 - Apr 2022

  Customer Care Executive

  Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiencyIdentify and address customer needs, with a goal of total satisfactionBuild expert, dynamic knowledge of the company’s products and servicesConduct research with available resources to satisfy customer inquiriesEngage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationshipsContributed to reduction in customer complaints by providing excellent customer service Show less

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  Exposys Data Labs

  Sept 2021 - Sept 2021

  Web Developer
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  Flourisense

  Jul 2022 - Jan 2023

  Human Resources Executive

  Communicated with potential hires to provide clarity on expected tasks and policiesManaged employee onboarding and offboarding with the help of Orange HRM portalPerform data entry tasks to update employee records and personnel filesSupported to the hiring managers in talent acquisitionAbility to work in a fast-paced environmentConduct initial interviewsConduct research on potential candidatesSchedule exit interviews of employees leaving the company Show less

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  Dexian

  Jun 2023 - now

  Technical IT Recruiter

  Executing end-to-end recruitment processes, from understanding hiring needs to sourcing, screening, and interviewing potential candidates.Collaborate with hiring managers and department heads to define job requirements and qualifications needed for the requirement.Experience with different job portals and ATS system like Dice, Career Builder, Monster, LinkedIn, LinkedIn Recruiter.Conduct thorough technical interviews to assess candidates' skills, experience, and cultural fit Manage the entire recruitment process, ensuring a smooth and efficient experience for both candidates and hiring teams.Experience with the internal ATS system Bullhorn. Experience with hiring talent for Banking, Finance, and Hi-tech Clients.Track and analyze recruitment metrics to measure the effectiveness of sourcing strategies and optimizerecruitment processes.Evaluated technical skills, coding abilities, and other relevant qualifications to ensure alignment with position requirements.Provided guidance on market conditions and assist in developing effective recruitment strategies.Conduct initial phone screenings to evaluate candidates' communication skills, and overall suitability for the role. Show less