Paul (PJ) Malafronte Jr.

Experience

• 

  Achieve Athletics

  Jun 2016 - Mar 2018

  Responsible for improving internal operations and customer relations for this small athletic apparel company.• Wrote and edited 100-page sales binder to use when meeting with potential customers/clients• Designed product proposals and order forms using PowerPoint, MS Paint, and Photoshop• Created automated inventory process for hundreds of SKUs using Excel, thereby improving efficiencies • Created automated inventory process in Excel. • Contributed to assembly and daily operations of new outlet store. • Processed and packed 10 orders per month. • Facilitated customer experience through effective business communication.

  • Sales and Operations Intern

    Jun 2017 - Mar 2018

  • Intern to Director

    Jun 2016 - May 2017
• 

  Merrimack College

  Sept 2017 - May 2018

  Office of Financial Aid- Student Office Assistant

  • Create and process student files. • Answer phone calls and log messages into the Financial Aid database. • Connect counselors and students as point-of-contact • Perform additional projects as assigned.

• 

  GEM Advertising

  May 2018 - Aug 2018

  Marketing Intern

  Hired to write and post weekly social media content for clients across the Northeast.• Partnered with Griffin Health to launch CT 1 Billion Steps health improvement program• Conducted market research for multiple projects

• 

  Energy New England

  Jan 2019 - Oct 2019

  Electric Vehicle Specialist and Marketing Intern

  Hired to coordinate workshops, events and various grass-roots marketing, education, and outreach tasks. Promoted lower energy bills, plus State rebates for electric vehicles and home chargers at community events and online.• Drafted and updated content for marketing materials and social media• Enrolled hundreds of members by reinforcing outreach messaging and encouraging event

• 

  Merrimack College

  Jan 2019 - Jul 2020

  • Recognized by staff and supervision for exemplary service throughout buildings. • Conduct event setups in campus buildings by properly deploying and retrieving proper assets needed.• Make note of facilities or general concerns and bring them to the appropriate party. • Greet, and trouble shoot events at the scheduled event time, to ensure the needs of the clients are met. • Became resource for residents for any problem they ran into in my building or on campus. • Built community by planning different styles of programs. • Worked with other Resident Advisors to assure residents were safe and comfortable in the building.• Trained to handle Title IX conflicts, roommate conflicts, suicidal ideations, and any other hall violations.

  • Sakowhich Campus Center- Building Manager

    Aug 2018 - Jul 2020

  • Campus Fitness and Recreation- Intramural Referee

    Aug 2018 - Jul 2020

  • Office of Residence life- Resident Advisor

    Jan 2019 - May 2019
• 

  Northeast Biomedical, Inc.

  Feb 2020 - May 2020

  Marketing Coordinator

  Responsible for all marketing and promotional activities for this product development and manufacturing engineering firm. Reported directly to company President.• Used WordPress to update website and provide a more modern look to make information more accessible• Created photos and videos for updated headshots and promotional videos• Identified and addressed key unmet customer needs

• 

  Tau Kappa Epsilon Fraternity

  Jul 2020 - Jun 2024

  Hired to expand and reestablish chapters during one of the most difficult times (Covid-19 pandemic) in the 125-year history. Recruited, trained, guided, and motivated hundreds of alumni volunteers and undergraduate students. Promoted from Coordinator to Director after two years due to superior performance. Built relationships with 150+ key stakeholders at 60+ universities in 23 states and one Canadian province while managing total departmental budget.• Successfully reinstated 24 new chapters and recruited 1,795 new members, resulting in increased topline revenue • Managed and developed team of expansion coordinators, while spending less than annual budget • Presented successful program strategies to conference audiences of 450+ students, alumni, and board members • Delivered pitch presentations to university administrators and students for their approval of TKE expansion• Recruited, trained, and supported 200+ volunteers from multiple generations to mentor new organizations• Partnered with CEO and Board of Directors to further refine and improve accreditation process • Chartered dozens of chapters at Universities such as: West Virginia, Miami (FL), George Mason, Oregon State, Drexel, South Carolina, Syracuse, Illinois State, San Diego State, East Carolina, SE Louisiana, and College of NJ Show less

  • Director of Expansion

    Jul 2022 - Jun 2024

  • Expansion Coordinator

    Jul 2020 - Jul 2022
• 

  Austin Preparatory School

  Jul 2024 - now

  Special Projects Manager