Mohale Selebogo

Experience

• 

  FNB South Africa

  May 2006 - Jul 2008

  Call Centre Agent
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  Alexforbes

  Aug 2008 - Jul 2011

  • Financial Controller

    Feb 2011 - Jul 2011

  • Call Centre Agent

    Aug 2008 - Jan 2011
• 

  FIHRST Management Services

  Sept 2011 - Jun 2012

  Senior Operations Administrator
• 

  Standard Bank Group

  Jul 2012 - now

  Mohale Selebogo is an adaptable and determined individual that seeks to utilize his strong relationship and stakeholder management skills to drive outcomes in his endeavours. Mohale has deep product knowledge of electronic banking channels and a vast customer service experience in the Financial services sector.Mohale’s key skills include managing complex operational changes into electronic banking channel across Africa Regions, in addition he has driven both channel and core banking migration within his respective business division.Throughout his tenure as a Production change Manager, he has been engaging effectively with both internal and external clients to ensure channel access deliverables are met.Mohale has portrayed leadership in various projects:Migration of electronic banking channel from a Legacy channel to a new channelConducted training to migrated from a Legacy channel to the new banking channel to ensure immaculate migration process.Core banking migration projects to enhance transactional experience and to drive the Bank’s vision of operating a single core banking platform across Africa Regions, South Africa and Namibia markets. Stanbic Cote d’Ivoire implementation; responsible for managing Business Online testing teams and provided training to internal stakeholders in Cote d’Ivoire to ensure successful implementation.Lead role for the voice of the client initiative held in GhanaCo-ordinating and managing channel user acceptance testing and production implementations of banking platform products for the Client access teams across Africa Regions, Namibia and South Africa.Investigate and understanding the burning issues post Implementations of business projectsManaged a team of 40 vendor resources both Onsite (South Africa) and Offsite (India).Represented the Head of Business Application Support team in various forums and made key decisions where deemed fit. Show less

  • Release Train Engineer

    Jul 2022 - now

  • Project Implementation Manager

    Sept 2018 - Jul 2022

  • Production Change Manager

    Jun 2014 - Aug 2018

  • Production Change Analyst

    Jul 2012 - May 2014