Kate Hickey

Kate Hickey

Client Services Representative

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location of Kate HickeySuffolk County, Massachusetts, United States

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  • Timeline

  • About me

    Client Relationship / Project Manager at Northern Light Technology

  • Education

    • Hingham High School

      1995 - 1999
    • Southern New Hampshire University

      1999 - 2003
      Bachelor of Arts (B.A.) Communication and Media Studies
  • Experience

    • Research Communications, Ltd.

      Sept 2003 - Sept 2005
      Client Services Representative

      Research Communications is a full-service research company specializing in quantitative and qualitative research for the media industry. For over 20 years, RCL has provided research studies and services for clients that include broadcast and cable television, interactive media, educational media, radio and magazines as well as multimedia platforms.• Reviewed qualitative and quantitative research reports for media industry projects• Performed statistics and data checks; proofread final project portfolios• Implemented and oversaw processes for recruiting, scheduling, and tracking focus group participants Show less

    • General Growth Properties

      Oct 2005 - Sept 2006
      Executive Assistant to Regional Vice President (NE and NY)

      Executive Assistant to:Regional Vice President of New England and New York.Vice President of Marketing.Regional Group Director (NE)Backed by a reputation of a half century of experience and passion, General Growth Properties blends tradition with innovation to create some of the country’s unparalleled shopping locales, including such premier destinations as Ala Moana Center (Honolulu), Tysons Galleria (D.C.), Glendale Galleria (Los Angeles) and Water Tower Place (Chicago). GGP’s portfolio is comprised of 136 regional and super-regional malls, totaling approximately 140 million square feet of space. GGP malls offer a mix of some of the most exciting and unique retailers in the world. More than just places to shop, our malls serve as entertainment centers for the community by offering theaters, restaurants, ice-skating rinks and many other family activities. One of the largest shopping mall REITs, GGP’s common stock is traded on the New York Stock Exchange under the symbol GGP.• Collected, organized, and maintained data from General Managers of fifteen GGP properties• Facilitated the process of accounts payable and expense reports• Supported Vice Presidents of Asset Management, Development, Marketing and the Group Director by preparing documents, coordinating schedules, maintaining calendars, and making travel arrangements Show less

    • DALBAR, Inc.

      Oct 2006 - Jun 2013

      Dalbar, Inc. is the nation's leading financial services market research firm and performs a variety of ratings and evaluations of practices and communications that are committed to raising the standards of excellence in the financial services and healthcare industries. With offices in both the US and Canada, Dalbar develops standards and measurement systems that improve the quality of products, service and compliance for the retirement, mutual fund, broker/dealer, discount brokerage, life insurance, healthcare and banking industries.• Partnered with premier institutional financial services to develop client communication strategies• Hosted quarterly roundtables and panel discussions with leading financial services companies to better understand needs in the market, industry trends and where DALBAR could offer and implement solutions• Maintained touch points with project owners to keep current on status and ensure optimal level of service• Managed day-to-day relationships with clients, handled re-signing of contracts and up-selling opportunities Show less

      • Client Relationship Manager

        Mar 2011 - Jun 2013
      • E-Commerce Analyst

        Nov 2008 - Mar 2011
      • Research Analyst

        Oct 2006 - Oct 2008
    • Northern Light Technology

      Jun 2013 - now
      Client Relationship / Project Manager

      Northern Light has been providing strategic research portals, business research content, and search technology to global enterprises since 1996. Northern Light’s current clients include Fortune 100 market leaders in information technology, pharmaceuticals, telecommunications, energy, financial services, transportation, retailing, and consumer products. Northern Light is headquartered in Boston, Massachusetts.

  • Licenses & Certifications

    • Foundations of Market and Competitive Intelligence Certification

      Strategic Consortium of Intelligence Professionals (SCIP)
      Mar 2024